“The location didn't really have a place for me to sit and wait, but they let me borrow an office chair so I could use a pile of boxes to work from my laptop while I waited for my hitch install. The install took as long as estimated, and the price was unbeatable relative to other places I got quotes from. The hitches themselves are the same models as those sold by non uhaul locations, just with a generic name. Satisfied and would get a hitch from UHaul again.”
“Matt is absolutely superb at his mastery of customer service, and was a complete life savor during one of the worst Mondays I've ever had in my career. Following a 7am dentist appointment I walked into a moving job much larger than expected. Matt was there with a genuine sense of concern and compassion as well as local recommendations for places to pick up equipment I had failed to bring.
While I couldn't escape the situation I was in the support I recieved from Matt helped maintain my sanity.”
“Matt, who set up the rental was professional and very helpful with suggestions for the time and use of the vehicle. The store was stocked, orderly and very clean.”
“Ron Trujillo and his crew are remarkable! I had such a bad day and they solved the issue with such wonderful customer service. I cannot thank you enough for helping me through the whole rental process. This is an awesome group of people!”
“The U-haul dealership off of Hwy 7 and just east of Hwy 119 was a perfect location. Our sales guy was open and honest about terms and condition of the van rental. It was so easy to rent. Clean and comfortable as we needed it to move our son the the western slope. Great experience!!”
“I recommend this U-Haul location.They efficiently arranged a last minute rental for me. They quickly helped get me all set up and on my way with the truck. The store was also impressively set up and organized with all the boxes and supplies for sale! Who knew you could make stacks of boxes and moving supplies look almost decorative? It showed pride in their business. If I need to rent a truck again, I'll be using their service at the CR1 location in Erie.”
“No improvements needed. This location is an absolute pleasure to do business with! I used to use a different location but the owner tried to charge me for a dolly I never rented so I switched from that old location to this one and they are always friendly and honest at this new location that I will use every time I need to rent a Uhaul.”
“We rented a moving truck and had a great experience. The previous customer had left the gas tank on fumes right before our pickup so we were given a gas credit to offset having to add a little to get through our move. Eddie couldn’t have been more welcoming and helpful throughout our process. He really made the experience easy for us and took care of us. I will absolutely come back to this location for any future U-Haul needs and if I ever need a storage unit. Thank you for being one of the bright spots of our day.”
“Arf! Arf! Calling all furry friends and their humans - Willow Run Feed & Supply is pawsitively amazing! ? From the moment you step inside, the staff showers you with tail-waggingly good vibes and treats you like the top dog.The customer service is nothing short of fetch-tastic - they go above and beyond to make sure you leave with everything you need to keep your tails wagging. And let's talk about the variety - oh, the variety! From gourmet kibbles to stylish accessories and fun toys that make every tail wag with delight, this place is a canine wonderland.Willow Run Feed & Supply is a place where pets and their humans are truly cared for. So grab your leash, round up your toys, and let's make a trip to this paradise of pet supplies together. Trust me, it's a doggone good time! ?? #TopDogTreats #PawsitivelyPawesome”
“The owner was extremely helpful, he helped us find the right adapter for the car, he also helped with the whole setup, and was extremely kind and funny ( also his dog was adorable). Highly recommended!”
7:30AM - 10PM
290 US-287, Lafayette
Truck Rentals
“Exceptional Customer Service. BEST U-Haul experience I have ever had, this owner really cares to make things right and go above and beyond. Simple and easy, would definitely rent UHaul from this location again, very kind people.”
“The owner was so polite and helpful for our uhaul reservation. I would say don’t get too concerned with other reviews. It is on a farm but the owner is very courteous and helpful and had the whole uhaul setup ready for us when we arrived at 8 AM. If you’re dropping off here it is self serve but there’s a large sign and you pull in the first left when you pull into his property. Very easy!”
“Very quick and easy drop off. If you're in or near Boulder, this is the place. We tried to drop our Uhaul off at another location in Boulder and it didn't go well. GO TO UHAUL NEIGHBORHOOD DEALER!”
“Great location, wish I'd found this place earlier. Excellent communication. Got the van and gear I reserved right on time. Dennis was super helpful. Will definitely rent here next time.”
“Customer Service was very nice & welcoming. I rented twice in one week and both experiences was GREAT !!! American Convience 2 had what I needed and the pricing was Fantastic ! They were very helpful. A BIG Thank You for your help with my move ! One Very Satisfied Customer !!”
“Jay was working alone and was able to handle multiple upset clients with ease. He is the definition of talent, skills, understanding and customer service. Jay is outstanding. I can only hope his managers see his value as we did. He definitely needs a raise if he continues to work with that level of skill alone on Saturdays.”
“I've used U-Haul exclusively when moving and the neighborhood dealers are easy to find. I've never had a problem getting the truck I need when I need it.”
“First of all, I’m in shock to read some of the reviews here. The gentleman at this place was super helpful, nice, patient and gave me excellent directions on how to go about the renting of the UHaul. I went there alone and as a woman already the rental of a truck is intimidating. I wish I remembered his name because he truly made it easy for me. I even needed a place to change so I wouldn’t move in my work clothes and he allowed me to use their facility restroom. Not once was he rude or disrespectful. Let it be clear, that I had done all my part using the app and had my reservation ready. It looks like some people don’t do this part and expect the owner of the place to hold their hand. Don’t do that and he will be able to guide you once you get there. The whole process was super easy and my car was left in a very safe place which I loved. There is a gas station close by to fill up the tank as he asked, near by. When I came back late late at night time to return the truck, there were lights and again, felt pretty safe. That place is really clean, safe and more than I expected. I will definitely go back there if needed. He even has a super cute swing out side his office. ?”
“Jay one of the kindest, friendliest reps I’ve ever dealt with at a car rental place. It’s usually such a hassle, but he made it so easy and got us in and out no problem. Thank you Jay!”
“Overall a good experience, and much better than renting a truck from a gas station. I have rented from this facility twice in the last several months.
1. The truck was clean.
2. The staff were courteous and friendly. Shout out to Heather and Dave who were working that day.
3. No surprise charges or cancellations.
Will continue to rent from them for all U-Haul needs.”