Mobile Phone Accessories in Loveland, CO

“Dom was absolutely amazing! He is very talented in his role! He explained features, billing, price points and all of the fun stuff with extensive knowledge. He is very kind and interesting to talk with. Two thumbs up for Dom! I will highly recommend him!”

“Kevin at Verizon deserves more than 5 stars for the incredible service he gave my dad and I.

I originally went in to upgrade my phone and reduce my monthly bill by removing add-ons I didn’t need. Kevin was extremely knowledgeable and transparent, and he was able to lower our bill to around price we were comfortable with including the cost of my new phone. He took the time to explain everything clearly and made sure we understood all the details before making any decisions.

We later decided to check out T-Mobile because their promotions seemed slightly cheaper. Unfortunately, that turned into a stressful situation. Before we had even agreed to the full terms or seen the final pricing with all fees included, our service was ported from Verizon to T-Mobile without us intending to finalize anything yet.

When we returned to Verizon, Kevin immediately noticed what had happened and calmly explained that our lines had already been transferred. Even though the situation wasn’t his fault and was completely out of his control, he went above and beyond to help us fix it.

Kevin spent over THREE HOURS calling different departments, supervisors, and management to recover and restore our account. Because we’ve been loyal Verizon customers for over 13 years, we had accumulated valuable perks and benefits, and Kevin worked tirelessly to make sure none of that was lost. There were multiple obstacles with PIN resets and account recovery issues due to the porting process, but he never gave up.

In the end, he successfully restored our account and all of our benefits.

His patience, professionalism, and dedication were honestly incredible. He stayed positive, calm, and determined the entire time. It’s rare to find someone who cares that much about helping their customers.

If you’re going to this Verizon location, ask for Kevin. You’ll definitely be taken care of.

Thank you again Kevin, we truly appreciate you!”

“When you walk out of an establishment happier than when you went in because they made you feel better about your day, that's always a good sign. That's how I felt when I went in to get a new phone last week!”

“THE BEST TEAM EVER!! Have had a nightmare with my phone being in “switch” and every person i was helped by was awesome and so so nice. After literal days of trying to come in and get the simple issue resolved, a team member helped in 3 seconds!! Thanks for everything you guys, you all are amazing!! Happy holidays?”

“I had a fantastic experience buying my new phone! The staff was knowledgeable, patient, and helped me find exactly what I needed without any pressure. The whole process was smooth from start to finish, and I appreciated how clearly everything was explained — from features to setup. I left feeling confident in my purchase and excited to use my new phone. Highly recommend!”