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“Jenae was amazing at providing service and getting the things I was looking for coming in. Let me know all of my options and was able to get both the phone and watch I was looking for. She was absolutely amazing!”
“Stephanie was amazing to work with! Super knowledgeable, friendly and answered all of my questions. If you want GREAT service from competent people GO TO VERIZON.”
“I came to this location with a unique issue that required fraud prevention to be involved. Although my issue was not resolved, the entire team assisted me during the 4 hours I was there. From Jason attempting numerous times to have an ESIM tied to the phone, to Brandon assisting me an hour after his shift ended, to Chris giving me his personal phone number ensuring me this issue will be resolved on his day off. This staff truly cares about their customers and I will be sending my clients, friends, and family to this location for new purchases and upgrades. I appreciate the assistance these professionals provided.”
“My husband and I visited this store today to upgrade phones and add a new line. Rosalia was AMAZING, took great care of us and had us out of there super fast. Thanks again!”
“Rodney was extremely helpful in helping us switch our account, he was patient and answered all our questions and some of them were repedative. He had a great attitude and was very kind through the entire interaction. We accomplished what we set out to do and left feeling better than when we arrived. Thank you so much Rodney for this positive experience :)”
“My brother's phone needed to be handicap accessible after we got his new phone that feature was not working. After the second time he brought it back to the T-Mobile store they told us it had a bug and we needed to order a new one. So we went through the hassle of ordering a new phone. Got the new one took it to the manager at the T-Mobile store and after a long time he said there's no way to get handicapped accessible on this new phone and we need to upgrade to a different model. The last store we went to was T-mobile on Voyager Parkway. The manager Brandon determined his phone didn't have the handicap accessible button, downloaded that from the Google play store and activated the feature. It is working perfectly! Brandon was very patient with my brother and very kind. The other employees were also very friendly. Highly recommend only going to this store T-mobile!”
“I love this store so much, it's hard to put into words (I am a major Apple/IOS lover though). The employees are so kind and hardworking. I advise others to keep in mind that this store sees a lot of people who aren't particularly tech-savvy and therefore take a bit longer. As long as you choose to go on a day when you have a flexible schedule, you'll be good to go.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Andrew helped me last night and had excellent customer service to all guests in the store. Communication effective and fixed my issue with persistence. Thank you Andrew!”