Apple The Promenade Shops at Briargate is a popular Apple store that sees a lot of foot traffic. The staff are generally described as kind, hardworking, and helpful, although they can be a bit overwhelmed by the number of customers, especially those who are not particularly tech-savvy. Customers have had positive experiences with specific employees such as Ryan, who took the time to address their concerns, and Ernest, who provided excellent customer service. The store can get quite busy, but customers are advised to plan their visits accordingly. Overall, the Apple store at The Promenade Shops at Briargate is known for its knowledgeable and friendly staff, who strive to provide a great shopping experience for their customers.
The best consumer electronics retail experience you will find anywhere. Apple stores do it better than anyone else and this store is no exception. They even offer carrier deals and activations on iPhones!
June 2026
Tee is a tremendous Apple Store employee. She is smart, personable and a great problem solver.
April 2026
Tried support online for answers. No answers or solutions online, wait times are terrible just for simple quotes on repairs. Is there another apple support group in Colorado Springs to get assistance? Thanks
