Verizon Authorized Retailer in Monument, CO, Victra, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's excellent service, with Andrew and Trevor providing helpful and polite assistance. Trevor's experience and knowledge made the process of switching to Verizon an easy one for a customer who had been with another carrier for over 20 years. Dionne, another store representative, has also been commended for her exceptional service and for answering all the customer's questions. The store's accessibility, with handicap parking and a spacious showroom, has also been noted. Visitors have found a wide selection of the newest phones and accessories available, making it a recommended stop for anyone looking to upgrade or switch their wireless service.
Cam'ron went above and beyond to fix my issue! She was very helpful and worked on my issue until it was resolved. I appreciated her dedication!
February 2024
Andrew helped me last night and had excellent customer service to all guests in the store. Communication effective and fixed my issue with persistence. Thank you Andrew!
October 2023
Carmen was super nice and knowledgeable. Great experience.
