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“They are amazing. This is a locally owned franchise. I purchased the basic batteries reinstall, And they were incredible, Came out Connectors,, And the bracket that hold to my battery. Install installed in new battery they tested my alternator and starter. They truly went above and beyond.”
“Wow!!!! I stopped by O’Reilly Auto Parts today to replace the engine and cabin air filters on vehicle. Saul went above and beyond by not only helping me find the right parts, but also taking the time to install them with me in the 95 degree heat and explain the process. Exceptional customer service, patience, and kindness. Employees like Saul are a genuine asset and a joy to work with. Thanks again to Saul!”
“I didn't shop here, or buy batteries. But I did pull into their parking lot to start cleaning up my 6 year old who vomitted in the car in the middle of highway 36 as it's right off the exit. One of the staff members there came out and offered us to come in through the back door and use their restroom to get cleaned up and found plastic bags for us for her clothes, etc. This was a small kindness, but meant a lot to us to help deal with a hard situation. So I don't know about their batteries, but I do know they're decent people! Thanks for help!”
“Went in looking for a new battery, the staff was extremely helpful and polite. They informed me that I did not need a new battery, and the issue was some loose cables. I appreciate their honesty and will recommend them to everyone that I know!”
“Chris was so helpful and knowledgeable and went out of his way to make sure I was safe and taken care of in my car. The staff was friendly and I will definitely be back for all my auto needs!”
“My car had a radiator hose pop off while I was in a drive through not far from this O'Reilly's. I duct-taped the hose back on & added water to drive her here. She was overheating so I couldn't drive home. They were patient & understanding about my situation. I was able to get the part I needed & the coolant at this O'Reilly's. One of the workers helped me get my car put back together so I could get her to a mechanic.”
“Our son's care needed a headlight bulb replacement. I called several auto parts stores and 3 O'Reilly's until I found someone who would be willing to help my son replace the bulb. Nick helped him. He ensured he purchased a bulb that matched the other factory bulb and quickly installed it.”
“My check engine light came on and I was panicking because I needed to be somewhere in an hour and my car was flashing various lights and shutting down. I rushed in and Emerson ran the diagnostic on my engine, discovered the problem, and fixed it all within about 5 minutes when I would have paid a hefty fee to take it into a shop for them to tell me that my battery cable had come loose. As someone who does not know a lot about vehicles, I rely on the experts and mechanics at shops like these and I thoroughly appreciate Emerson's time to help me out and to calm me down when he could see that I was starting to spiral. We had a lovely little conversation about our pets afterward and everyone in the shop was very kind. Keep doing what you're doing, gentlemen.”
“I really appreciated the knowledge and help from a woman and a man working today around 12:30 pm to help me choose and install headlight bulbs. They were both so helpful, friendly, and willing to show me how to change them for the future. I will be returning to this store again for sure. Thanks!”
“Aaron was helpful in choosing the right battery for upgrading my Toyota to accommodate the winch, lighting and other aftermarket stuff. i've added. Warehouse is nice and clean and organized. Pricing is right about the same as you could get online so you can put your hands on the battery you are considering and still get fair pricing.”
“Lucas went above and beyond to help me with an issue I had on my truck. He spent 20 minutes addressing the issue I had with my truck. He switched out a battery for me & checked on a few other issues. Things most people wouldn't do, he did. I believe he is a Regional or District Manager, which makes sense. Most employees aren't built like him, makes sense why O'Reilly's has him in the position he is in. Thanks again!!”
“Absolutely love using Hensley for our business battery needs. Sean at the front is the actual reason why I/We keep coming back to use Hensley.As a local business owner, he is the exact person you want representing your customer interactions.”
“Josh was very knowledgeable. Harmony was so professional, extremely courteous, and the epitome of what customer service should be. She noticed I was wearing my Army uniform and thanked me for my service. What a great experience!”
7:30AM - 9PM
6464 Wadsworth Blvd, Arvada
Battery Stores
“Nolan is super knowledgeable and very helpful. I appreciate the honest customer service at this particular store. I know what I need to purchase is always here, and I can trust their opinion.”
“I've used this location for fixing screens on our phones before but this time I reached out to them to see about getting a new key and key fob for my recently purchased care. Jon, the employee I dealt with was very informative and honest about wishing he could help but not being able to because of the year and model of my car. He said their system was not able to support the programming. I appreciated his honesty and not wanting to give it a try. He made sure I knew there would be a possibility of the key I had no longer working if we tried. It says a lot about his character. Some people don't think about the possible consequences. Thank you for your help, Jon.”
“I needed my car battery tested, I had gone to Advance Auto 1st but the lady there said she couldn't test it, so I called O'Reilly and spoke with Mike, he said to come on down and he could test and replace it. The battery was bad, he was able to get me a battery and install a new one. He was great, went above and beyond!”
“Estrella had such good customer service she made the process of buying a new battery so easy she was very nice enough to test my battery and get it changed out so fast and easy !!”
“Nikolas just saved my year by replacing my car battery. The price was a little steep, but I suppose that's just how it be sometimes. Will definitely be coming back when I need some new parts for my old Malibu.”
“I had a fantastic experience at this location, thanks to Luke. I was stressed out dealing with a battery issue + broken rear turn signal bulb and I was immediately greeted with kindness when I walked in. Luke truly went above and beyond to assist me. First he found the replacement bulb and then he walked out to the parking lot to install it for me. On top of that, he took the time to run a free diagnostic test on my battery and alternator to ensure my car was safe to drive home. Luke was incredibly kind, knowledgeable, and professional—completely opposite to the frustrating experience I had with a roadside technician earlier today. If you need auto parts or help, go see Luke. Phenomenal service, 5 stars!”
7:30AM - 9PM
8611 Washington St, Thornton
Battery Stores
“I went to this O’Reilly‘s location this morning to correct a dead battery issue possibly turned out. He tested all of my equipment. The battery the auxiliary battery for the start stop the alternator and the starter. Christopher came out and located at the negative terminal was loose. He tightened it up vehicle started up no problem. I want to thank Chris personally for being straight with me and honest as I always have good deals with O’Reilly auto parts and thank O’Reillys for having people like him on staff, that actually care and take care of the customer
thank you, Chris”
7:30AM - 10PM
5861 N Broadway, Denver
Battery Stores
“I have a son with very severe autism. I don't like taking him to stores. This world wasn't built for him and he wasn't built for this world. We came to this O'Reilly location after we caused a scene with some very rude and not very understanding people at autozone. The staff at O'Reilly was very kind and made us feel welcome and that's not a common experience when I have my son with me. We were actually able to get everything we needed because of their kindness and understanding. 10/10”
“Marlon was great! At first I went to the AutoZone down the street and had my battery checked. They said my battery was no good and when I asked them if they could replace it, they said it was “in too hard of a spot”. I believe they didn’t want to do it because it was cold and sprinkling out, but Marlon had no issue retesting my battery and replacing it for me. It was done in 10 minutes. THANK YOU FOR YOUR GREAT SERVICE AND HAVING INTEGRITY!!”
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“Brandon helped me out and was so friendly. He even helped me install my new battery. He was so knowledgeable, kind, and definitely knows what he’s doing! Thanks, Brandon. This man deserves a raise!!”