“Called with a question. The owner texted me immediately from a plane to answer my questions and fix a mistake i made in ordering. Serious customer service but with a smile. Thanks.”
“This store is perhaps the best spot for backcountry and mountaineering gear I've ever encountered. Not only do they have top end gear, they have the staff to match. Everybody there is helpful, personable, and knowledgeable. When I destroyed the lever for walk mode on my backcountry set up they were able to replace the broken part immediately.”
“We rented an inflatable double kayak - super easy instructions and smooth process. Also, we rented e-bikes and had a great experience with getting fitted for them. They were very friendly and professional.”
“This place is freaking awesome, they go above and beyond to make sure we’re prepared for our adventures. I’ve rented gear from here four times now and every experience has been excellent. Everyone that works here is so kind and knowledgeable, especially Trish who took the time to make sure we had everything we needed and that we were SAFE. Looking forward to coming back!”