1st Class Towing is a well-known business in the Metro area with sixteen years of experience. They provide services for multiple law enforcement agencies. The company is recognized for changing people's negative expectations of tow companies, with customer service described as beyond the stars and as sweet as sugar.
Reviews consistently highlight the company's professionalism, compassion, and helpful staff. Drivers are professionally trained to handle all situations and all vehicle makes and models, operating with both safety and speed. They are noted for being awesome, very professional from start to finish, and for securing vehicles properly.
The company is praised for not taking advantage of customers during stressful situations like impounds, accidents, or recoveries of stolen vehicles. Instead, they communicate regularly, make customers feel they matter, and go above and beyond. This includes making special arrangements, having fair and very good rates, and ensuring vehicles are returned exactly as left. Their actions are said to restore faith in tow companies, making them a highly recommended first call for service.
Getting your car totaled sucks, but these folks were by far the easiest ones to deal with in the whole process. The staff were nice and professional, the driver was even kind enough to get me off of the highway as they towed my car away from the scene. They made clearing out my vehicle and signing it over super easy.
April 2026
If you HAVE to deal with a towing company, make it this one. The fact that someone with a still towed car is leaving five stars says it all. Kind, honest, genuinely good people- the best experience you can have on a very bad day.
March 2026
I absolutely adore Ray, David, Jeremy, and Aiden. All big sweethearts that make me laugh. I appreciate yall!
