This Verizon location offers mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free shipping, or same-day delivery. Reviews highlight that service can be fast, efficient, and professional, with technicians and representatives described as friendly, informative, and thorough in explaining plans and options. Several customers noted representatives listened to their needs and provided detailed service. However, experiences with wait times vary significantly; some customers report very short waits for excellent service, while others report waiting over an hour for assistance. One specific critique mentioned a new phone being activated in-store before the customer was ready, causing a temporary loss of service. While coverage is praised, some feedback points to frustrating customer service experiences, including long waits and complicated processes for device trade-ins.
Juan was great and super patient got me all setup with a new iPhone and got my number switched from a new carrier (always a hassle)
October 2025
So hard to do business with hard to go to company store went to 3 other stores 100 miles from me
January 2025
Everyone here always has patience with me and helps me resolve my issues. I have been a Verizon customer for almost 13 years and will continue to utilize them for my home internet and cell phone service.