Victra, a Verizon Authorized Retailer in Steamboat Springs, CO, is known for its friendly and helpful staff. Customers appreciate the knowledgeable store consultants and managers who assist with a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Many reviews highlight the excellent customer service provided by staff members such as Carmine, Bryan, Seth, and Agnieszva, who go above and beyond to resolve issues, answer questions, and ensure a positive experience. Customers have expressed satisfaction with how smoothly transactions go and how well their needs are understood. The team is praised for their professionalism, patience, and dedication, making the store feel trustworthy and welcoming. Overall, the store aims to connect technology to life in a fun, reliable, and profitable way, leaving customers feeling valued and supported during their visits.
I was helped by Tyler.. excellent customer service and made replacing my broken phone an ease.
August 2026
I bought a new Pixel 10, and the staff was professional, polite, and kind . A staff member named Justice was wonderful.She was very helpful and knowledgeable about the phone and programs that went with it . I would highly recommend the Steamboat store and the staff member Justice. Thank you very much Verizon.
July 2026
Matthew was extremely helpful and able to make purchasing a new phone easy without feeling like I was spending too much. Able to help find valuable deals and listen to what I needed rather than over selling me. I hate when I have to buy a new phone but he made the experience enjoyable
