Brakes Plus, with over 100 locations, focuses on providing quality products and excellent service to their customers. The business is led by Zach and his crew, who offer efficient and friendly service. Customers can expect quick appointments and to be in and out in about 50 minutes. The team stays late to complete jobs and provides fair prices, adding to the positive experience. Recent reviews praise the helpful staff, such as Gilbert, who quickly resolved issues and communicated well throughout the service. Customers are satisfied with the new management's improvements and plan to return to this location.