The Xfinity Store by Comcast in Thornton, CO, offers Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviewers highlight the helpfulness and patience of the staff, noting they are capable and solve issues quickly and efficiently. One reviewer experienced significant phone problems but found assistance to be outstanding. Another appreciated the kindness and patience shown, especially with communication challenges. The staff is described as friendly, nice, and going above and beyond to help. They work with customers perfectly and ensure all needs are met, making for a positive experience.
The staff at that store is phenomenal. They worked on my new phone for hours to get it to work unfortunately there was a problem on their end with the electronic SIM card but they finally got it to work and put in at least an hour and a half to 2 hours.
October 2026
Customer service was great...young man didn't catch his name...
September 2026
I received outstanding customer service from an associate named Jasmine she was very helpful and courteous wait time was not long at all store is very eye appealing and I was finished within minutes definitely recommend this xfinity location !!
