Costco Pharmacy is known for its friendly and helpful staff, with many customers praising the outstanding service provided by team members like Sheri, Brian, Jade, Jennifer, Kate, and others. Customers often highlight how the staff go above and beyond to assist, even during busy days, ensuring quick and considerate help. For example, Sheri and Brian quickly helped a customer navigate medication issues despite the busy environment, while Kate in optical diligently checked prescriptions and fought to get accurate information from the ophthalmologist. The pharmacy staff's dedication and professionalism make for a positive experience. However, some customers have expressed concerns about the overall store experience. While the management is described as well-run, there are frustrations with product availability, especially regarding the inconsistency of supplies and the disappearance of certain items after brief appearances. There's also a worry that the store is increasingly focusing on clothing, which may reduce the availability of food and essential items that customers rely on. One customer shared disappointment about poor customer service from a staff member when attempting to purchase a fridge, indicating that not everyone experiences the same level of service. Overall, Costco Pharmacy is highly regarded for its exceptional customer service and dedicated staff, though some customers wish for more consistency in product supply and store focus.
Get all my medication here, never a problem always friendly.
August 2024
Always polite and efficient staff. Never has a problem and have been using them for years.
May 2024
Everyone at this pharmacy is incredible. Jade and Jennifer are two of my favorites. They are all outstanding and Costco should be proud of the incredible service. I wish I was better with names as I would want to point them each out!
