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“The best coffee bean roasting in Colorado, is here in Fort Collins, CO. Family focused caffeination from farm to cup, excellent and intentional customer service. We can't get enough!”
“We got tires at Sam’s Club for the first time. The service was incredible. Kevin and Tanner were extremely helpful and very professional. We highly recommend them and will always use Sam’s Club for tires going forward.”
“John and Brandon provided excellent and knowledgeable guest service! I am a new customer and sure to return! John was so patient in explaining to me the world of leather processes. They made me feel very welcomed. ?”
“Bought four new tires today for the first time in nearly 6 years, and extremely pleased with excellent service from Christian, Gage, and Jared. They were friendly, patient with questions, and competent. Thanks guys.”
“I went to Sams optical after visiting another well-known optical center. I ordered my glasses from Sams because:- I liked the frames better and they were a much better value- Jessica was very patient, helpful and even fun in helping me sort through the decisions on lenses (tinting, graduated vs bifocal, coatings, etc.)”
“I had an issue with my FSA card at the pharmacy in Costco. Jen, the manager and pharmacist was extremely helpful in getting it taken care of went way above and beyond which you needed to do to get it fixed and now everything works fine. Thank you so much for helping me out and I recommend that pharmacy highly. I don’t know if everybody’s aware, but you can actually access the pharmacy without being a Costco member. Thanks again for your help. Great experience.”
“It has been years since I've shopped at Sam's. The customer service was over the top. I was astounded by how great the customer service was here. This wasn't just one person, this is the way it was with everyone that I came into contact with. Why go anywhere else?”
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“***UPDATE 2/26/26***
I was contacted by Jared about my review. When I tell you he listened and made it right. Not only did he take accountability of the situation, he apologized, offered a refund/return ( my choice) and promised to speak to the associate I spoke to at the store. This and speaking to Jared is the reason why I am changing my 1 star to 5 stars. When I went back to the store (2/22/26) the leadership was friendly and kept apologizing. The chicken I got that day was fresh and I would recommend shopping at Shamrock. I do feel they put the customer first and will make sure they fix any problems you have. Thank you Y'all
2/19/26
I wish I had read the fine print on their website (couldn't find anywhere else) before purchasing. Unfortunately, I ended up losing 40 pounds of chicken because the company does not offer any guarantee on refrigerated or frozen meat. This policy is buried in the fine print.That was a costly lesson for me. Buyers should definitely review the return and guarantee policy carefully before making any purchase from Shamrock Foodservice Warehouse. I know better now!”