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“This shop is great! I rented some skis to demo, since I accidentally forgot my skis when I left home. The shop personnel were knowledgable, helpful, and friendly. The rental process was easy and quick. The skis were tuned perfectly. I would definitely rent skis from this shop again.”
“Great location with incredibly helpful and friendly staff. Whether we were looking for sale or regular priced items, the staff was incredibly helpful. The store (and staff) are super dog friendly as well which was a bonus.”
“Thank you so much to the team at Outdoor Divas! Both my daughter and I were fitted for new ski boots. They took the time to make sure you have the right fit and then work on them later if the boots need to be adjusted to be perfect. I suggest booking an appointment online for the first day of your trip so you have time to work through any minor adjustments. The store has a great selection of women-specific ski clothing. Try them out next time you are in Vail!”
“LOVE CRANIOLOGIE! Most amazing team, so knowledgeable and experienced. They were so helpful with finding me and my girlfriend helmets and goggles. We got the ultimate STEEZE. Ask for Shannon, she's the best!!!”
9:30AM - 7PM
231 Bridge St, Vail
Sporting Goods
“My chick lost her heel insert and they were super helpful here. They took the bottom of the boot out and glued it down so that it would never fall out again and only charged her $10 total for 2 inserts and labor. She said the guy was super helpful and cool as well, couldn’t recommend enough!”
8AM - 5PM
492 E Lionshead Cir #101, Vail
Sporting Goods
“Great experience. Made reservation online, showed up when I said I would and they set us up with all our gear. The crew there were all very good and we stored our skies over night every day. Price was right, service was good and equipment was good. Thank you for the service!”
“Dan was incredibly helpful and patient with our group of five. His customer service skills were amazing; he helped us with returns, exchanges, and holding merchandise while we made decisions about what to purchase. Thank you!”
“I've rented at Christie's for several years, finally decided to commit to my own skis. Hans (and really everyone at the shop) was SO GREAT going above and beyond getting me what i needed. No pressure, very knowledgeable, able to make great recommendations/educate, and great communication. 10/10 will keep coming back.”
“Eddie and Zach were tremendous from start to finish. They both were knowledgeable, kind and pleasant to interact with. If you have any questions they are the ones to ask. Got me in and out the door in time to get back to 30 minute park albeit!”
“This was my first visit at a Lululemon store and it was hands down one of the best customer service interactions I have had, since I can remember. RJ was extremely helpful and went above and beyond, that you have now gained a customer for life! Thank you to RJ and Sarah for all your help and assistance.”
“Updated review:Eric,Thank you for the note. I appreciate the fact that you took the time to respond. Yes, I was indeed agitated as I felt it was not a proper situation to place a customer in.... ie: toys known to have a propensity for such a failure were out for display/handling - and the concept of signage for such didn't feel like fair approach for a customer. I'm actually not truly interested in the refund; rather, my real goal would be discontinue displaying any such items that are known to be problematic. Again, I appreciate that you responded and I have updated the review (would be a 5 star if I heard the toys were removed!).Best to you,DanielThe large, crowded store is packed with toys of all types (good!); however, my youngest child (age 6) picked up a "squishy toy" and the toy immediately gushed out some type of oozy-squish-goop within it. My son walked over to me and showed me the resulting mess all over the toy and his hands. I went to the cashier desk to show the store employee the situation and she promptly notified me, "there are signs all over the store about the squishy toys", and indicated that I was liable to pay for the toy, even as it was obviously defective. The employee pointed to a small sign indicating such that was hidden behind other toys at the front desk. The point of this comment is: the store should NEVER be displaying/selling a toy the has the propensity to be defective, and furthermore, who knows what the ingredients of that gooey substance really are? Are they potentially toxic?! Perhaps I should buy one, have it analyzed at a lab and pursue a path of recourse for exposing my child to a potentially toxic substance? To the Owners of this establishment: Please remove this toy and any such other toys that risk failure and/or potential toxicity to children. I would like to have my $15 bucks back for that; however, I'm not going to hold my breath that will ever be offered to me.Daniel PeytonWashington, DC”
“I love gorsuch! I always have to make a stop when we are in vail! The staff is incredibly helpful and kind to customers. The selection is out of this world! I’ve purchased so much from this store and will continue to be a loyal customer.”
“Luke is awesome. He helped me with a pair of boots I didn’t even buy at this store and I came back later to buy a new helmet and some gear just because of him and how this store treats people. Do business with them!”
“Friendly staff. 70 % off on Kjus ski jackets, good deal in summer to buy winter jackets, they also had Monclear, Performance Ski , AzTech mountain some other high end ski jackets.”
“Absolutely incredible experience at the store. Big shout out to Payton and JB, who were both warm, receptive, and very very knowledgeable. I've been coming to Vail since 1997 and this was the best the store has been since I started coming. I will be recommending to all of my friends.”
“I read some comments that said they had a terrible service, but I will share my experience. We had a great welcome. They showed us our options and gave us time to ponder our options. Everything was perfect. Above and beyond my expectations for the service. They also have very competitive prices.”
“Ive been to several Burton stores, included the flagship store in SOHO, trying to complete my gear etc, this salmon Rolo was super, attentive, knowledgable and honest.... I had to simply take a time and write a review. Awesome sales person”
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“Was looking for a specific Blizzard ski, and Buzz's Boards had it at a great price! I asked them to mount new bindings which they did perfectly. They were very responsive and set me up with everything I could have hoped for. Great to do business with them.... oh yeah, shipped East at no extra cost as part of the sale.”