JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. The store provides good clothes with a nice selection, including petites, at reasonable prices and good quality. The location is clean and organized, though some entrances can feel out of the way or like a maze. The store has multiple levels, which some find appealing. However, there are limited staff available to assist on the floor, with most positioned at the registers. Dressing rooms are largely closed, with only one area open, and the wheelchair accessible room was found locked. The salon receives praise for amazing and beautiful hair services when staff are available. Some customers express concern over misleading sale signs that feel designed to take advantage of the math illiterate, preferring honest upfront pricing.
