“I recently had my tires rotated at Discount Tire and wanted to recognize two team members for their excellent service.
Brandon, who checked me in at the front desk, went above and beyond by coming outside to record my vehicle’s mileage and carefully inspect each tire for wear and tread. His attention to detail made the process feel thorough and professional from the start.
I would also like to recognize Anthony, the technician who performed the tire rotation. He clearly explained how the tires were rotated, where they were moved to, and gave helpful guidance on when I will likely need new tires in the future. I really appreciated how informative and transparent he was.
Overall, the experience was smooth and efficient. I scheduled a phone appointment and was told I could come right in, and everything happened exactly as promised. I didn’t have to wait long, the work was completed promptly, and I felt completely comfortable leaving my vehicle and driving away afterward.
Thank you for such an easy and positive experience!”
“Todd was incredibly helpful and went out of his way to provide amazing service. I came in 10 mins before they closed with a flat and he and technicians patched my tire without question. I was in a pickle and they saved me an agonizing drive on a spare across the state. Best service I’ve ever received at a Big O and a mechanic shop in general. Thanks!”
“Mark did a great job helping me get set up with new rotors and quotes for some work I would like done in the future as well. Very professional and extremely helpful I will be coming back here!”
“I am not one to normally leave reviews, but I was absolutely blown away by Southern Tire Mart's customer service and speed. Guy was so friendly, knowledgeable, and genuinely invested in helping me.
I hit a pothole going into work nearby, resulting in the sidewall of my tire being blown out. While they did try and save the tire, unfortunately, it could not be patched.
All things considered, they had me out the door with a new tire in about an hour, even with having to go and pick it up from a different location. All for an extremely reasonable price.
I could tell they were invested in giving me the best and most reasonable service possible and not trying to squeeze every little bit of money out of me.
It's so refreshing, especially in this day and age, to have such good customer service and such a good experience.
Even though the shop is thirty miles away from my home, they have gained new customers for life! Can't reccomend this shop enough.”