Oil Change in Woodland Park, CO

“We has an issue on our ‘22 Traverse, but didn’t know where to take it. I did an Internet search and gave these Hopfe Automotive a call.
Ken fixed our Traverse quickly, Thanks Ken!
We’ll see you again soon for a complete tuneup.”

“This is an amazing Walmart and this is the first issue I've ever had with them, I feel like I had the worst luck today.
I bought all 4 new tires within this month, one has been leaking for about a week; today it was at 19 PSI.
I came in at 200-230ish checked in my car and the receptionist told me I was good to go shop and be back and my car would be done (it was one flat tire).
I bought my food around 330PM which included meat.
It is curently 437PM and they were only able to get my car in because their 430PM appointment canceled. It will be another 30 minutes untill they are done.
Why would they tell me I was good to grocery shop if they didn't even have an availability to see my car?
The other receptionist apologised for the wait, not the lady who told me I could go shop.
The 430PM appointment was a lie they have no idea when my car will be seen!
The supervizer came by and asked why I've been here this long and why they haven't put me in their system at all.
My daughter (4) got board and kept asking when we were going to leave and at one point started to cry because we were still there. We couldn't leave we had a flat tire, it ended up being a nail.
We ended up leaving at 635PM.
The superviser was a big help, when I went in to sign the tablet I smelt beer on the receptionist breath I told the supervizer he verified the smell, then got another supervisor and she verified the smell.
My husband called the stores HR and gave them all the information they needed.
Before leaving, I saw the automotive supervisor that went home earlier in the day come back.
We just got home at 720PM.”