Verizon, through its authorized retailer Wireless Zone, offers a wide range of Verizon products and services, including plans for individuals and businesses, device activations, upgrades, and international options. The store provides competitive prices on popular devices such as iPhones, Galaxy series, Google Pixel, and accessories. Customers consistently praise the friendly and helpful staff, especially highlighting the managers and employees who go above and beyond to assist. Many reviews mention the staff's patience and thorough explanations, whether help with selecting a new phone, understanding plan changes, or setting up devices. The local store in Bethel is described as a "local gem" with great customer service. Visitors appreciate the seamless process, personalized assistance, and the staff’s dedication to ensuring a positive experience. Overall, customers feel confident and satisfied, often noting that their experiences at this Verizon store are the best they’ve had, thanks to the attentive and professional staff who truly care about their needs.
William and Zyan have been very helpful I was feeling overwhelmed when I arrived and am 100% happier after receiving there help
July 2024
The customer service in the downtown Bethel store is terrific! Joe, the manager, and Billy went the extra distance to help me with an insurance Claim and setting up the new device. Stop by and support them!
July 2024
Joe and Billy were most helpful. They explained the entire functionality of the phone and the changes to my plan. Overall, a great experience.
