“I have been living here for six months, and I love it! I signed a lease without checking it out in person as I was moving here from out of state, though my sister toured it for me and loved it. The apt was freshly painted when I moved in, and absolutely spotless. You can tell it is well built with durable materials and nice finishes. The complex is beautifully maintained thanks to regular landscaping and cleaning crews, and the management does a great job. They email us community concerns, and also fun things, like the food trucks that come about 3x/month. Having the bark park is great for my dog to have a chance to run around off leash, and in my experience the other tenants are very considerate around sharing amenities. The pool is fabulous, and so is the club house, which can be reserved for your book club or birthday party. Also, whatever they use for soundproofing should be mandatory in all construction; I rarely hear my neighbors. The balcony was a big selling point for me, harder to find than you might think, and there is also plenty of parking for tenants and guests. I never dread coming home trying to find a space. If you are searching for a home that has everything you need, is well maintained and well run, check this place out! You will be happy here! :-D”
“We recently had to move from the Novella. We wanted to write a review as we had only positive experiences living here.
Jamie, the manager could not have been more friendly and professional. She helped to make our home, feel like home every time we walked in. The staff in general were the same.
We were helped if we needed it and informed of anything we needed to know about the building early. The common areas are warm and welcoming, the roof terrace is gorgeous. Large windows in every apartment bring in so much light.Everything was kept clean and serviced.
The location is great, with so many great restaurants a stone's throw away as well as being super safe. We will miss it!”
“Nice quiet community and every one is friendly. Great location with many stores in the area and close to the highway/train station. Also handled any service issues quickly and efficiently. Anthony and CC are great as well and available when needed”
“As long-time (six years!) residents of The Audubon we can't say enough about the great community this apartment complex offers us. We make full use of the many amenities, even including a huge family gathering on Boxing Day taking advantage of the professional kitchen, the art room, and the children's library and playroom. Woafa Said was really helpful in making that happen. She is so responsive and, along with the rest of the staff (particularly the best maintenance guys ever), a pleasure to work with at all times.”
“Highly recommend for students and/or people looking to live downtown with a cheap rent and great management company. Never had issues that were mentioned by some of the other reviews. Management was super understanding when I was unable to pay rent on time due to being out of town and did not charge me a late fee for it. Rent increases for the year is very small and repairs/maintenance issues were resolved usually within 48 hours.”
“I've been here since April of 2023. I really like it here so far. I have no trouble finding parking. It's a pretty safe community. The apartment itself is very nice and the price is great for the space. I have not had any issues getting maintenance to fix things. Only complaint is the front gate system is outdated and doesn't work. However, they are working on fixing it.”
“As a resident of this community for the past seven years, I wish to convey my consistently positive experience living here.
I have found the living environment to be remarkably trouble-free throughout my tenure. Whenever maintenance assistance has been required, the issues have been addressed with commendable efficiency and expertise, ensuring thorough and prompt resolution.
The proactive approach to property management is evident through regular apartment inspections, which contribute to maintaining high standards. Furthermore, pest control services are readily arranged and efficiently deployed whenever necessary, ensuring a comfortable and hygienic living space for residents.
I would also like to commend the staff. The maintenance personnel are consistently courteous and professional in their interactions. Johanna, the property manager, is a particularly noteworthy individual; she demonstrates significant respect for residents and possesses excellent listening skills. When approached with clear communication, she is highly responsive and genuinely dedicated to assisting residents and resolving their concerns effectively.
In conclusion, I can sincerely recommend this as an exceptionally pleasant and well-managed residential community.
Sincerely, Carmen Canuelas”
“I can’t say enough good things about Elm City Management. My wife and I have had the pleasure of renting from Diane and Ray for A little over 4 years and in that time they have been nothing short of accommodating and prompt in all situations. I was always proud to bring people to my shop because of the way the grounds were meticulously cared for. From the parking lot being cleaned by a sweeper , or the removing of a dead tree and planting new, no detail was ever overlooked. They also hung natural pine Christmas wreaths throughout the property every December which was always a nice touch. Diane and Ray are examples of what landlords should be! You are truly in good hands if renting from Elm City!”
“We have been here for a few months and no issues. The leasing office team is great. They are attentive to all questions as we transitioned into Westville! We needed a few things from maintenance and they have been prompt and efficient!”
“A pretty decent building with large, affordable loft apartments. Kind of labyrinthine layout and the fixtures are cheap and outdated. Friendly, safe vibe. Smoking allowed in the units so you will smell smoke in the hallway.”
“JFA has been very easy to work with.
Rented for more than 4 years from them - no issues!
Branford location. Very well maintained.
Really good option if you are looking for a Apt”