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“The T mobile guys where very helpful and resolve the issue I had.
The model at this location should be that team work makes Tlife, so much easier. The guys names are Joe, Angel, Dominick, CJ”
“Went in looking to switch cell service and get a new phone after my husband's phone broke. It was close to closing so we weren’t expecting to walk out with phones that night.
Jeffery was awesome. He walked us through every step of the process. Helped us find the right phone for our needs, pick a great plan, and get the accessories that we needed (which he installed for us). He was very knowledgeable and professional. He made sure our numbers transferred before we left and made sure we had the customer service number in case anything went wrong. I don’t think I’ve ever had an easier or more enjoyable time buying a new phone. I wasn't planning on upgrading my phone that day but I'm glad I did.
We are about an hour away from this store and I’d absolutely go there again for that level of service. 10/10”
“Holly was absolutely amazing she answered all my questions as silly as they may have been since I'm not techno savvy. She truly went above and beyond to help me”
“I’ve been a Verizon customer for almost 20years and always felt like they were selling me “free iPads” and our service got more expensive every month. Today we worked with Luis who cut our bill and listened and fixed all our concerns. He made the transition easy and saved us so much. Highly recommend!!”
“Big thank you to the T-Mobile crew at this location and a big thank you for Damian he provided great customer service explained everything I needed answered and got me set up with a new phone. Thank you so much for your hospitality and great service thank you Damian!”
“Walking into the store immediately greeted and tended to . leylanie went above and beyond to resolve my concerns with my data usage and upgrading my phone. Professional. Collaborative thinking. Overall my experience was above my expectations. Highly recommended and will be officially making this my T-Mobile store for future purchases and account matters. Thank you!”
“My experience was amazing the customer service at this boost in New Haven 1580 chapel street was super I would recommend this store to all my friends and family I dealt with James, Pam ,Jessica and Sulay.”
“I went today to return my trade-in phones and Quentin is very thorough, funny and nice guy who helped me today. Gave me a 5-star service and fast! Thank you Quentin! ⭐️⭐️⭐️⭐️⭐️”
“Colby fixed my issue of reinstalling my phone service within 5 minutes after spending one hour plus on the phone with chat with no luck . So happy I came in . Life saver!”
Open 24 hours
1155 Townsend Ave, East Haven
Internet Service Providers
“Hasson helped us migrate a line from another carrier, something we were dreading. Made it extremely quick and easy and was an overall pleasure to interact with the entire time.”
“I had such a great experience at Xfinity thanks to Josh! I walked into the store stressed because my phone had literally just died on me minutes earlier at work. Josh jumped right in and made the whole process incredibly easy and fast. I was able to walk out with a brand new phone in no time. Not only did he help me get a new phone at a great price, but he also took the time to look into my WiFi plan and ended up getting me an even better deal. I left with everything I needed at a really discounted price, which I truly appreciate. Josh was friendly, knowledgeable, and genuinely cared about helping me out. I know from now on, anytime I have phone or WiFi issues, he’ll be my go to guy. Highly recommend asking for him if you stop by!”
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“Highly recommend this place, I came in while on vacation after breaking my phone, and Dylan was extremely helpful and patient with me while getting a replacement and setting everything back up.”