Optimum in Westport, CT is a cell phone and internet service store. It provides high-speed internet service and the latest 5G mobile phones. Customers report very positive experiences with the retail specialists, describing them as helpful, polite, patient, and super knowledgeable. The staff offers excellent customer service and in-person support, assisting with exchanges, fixing phones, and explaining new devices. They help with transferring data from old phones and finding the perfect device and plan. The service is described as professional, friendly, competent, and thorough, making visits easy with no wait. The business aims to save customers money on internet, TV, and mobile bills.
Optimum should be proud of employees like Carter, his customer service abilities are excellent from start to finish. He listened, took the time to understand, and provided the equipment and explanation necessary to remedy our situation ... and all with a great attitude.
May 2026
Marvin F today he was very informative and answered my concerns with a smile.Thanks. again Marvin
February 2026
Carter is fantastic. I was very stressed out about my old phone. Carter was able to get everything done in a timely manner. He deserves a raise!
