Advance Auto Parts in ShopRite Plaza is highly praised for its helpful and friendly staff. Customers appreciate the knowledgeable team members, especially Rob, who consistently offers valuable advice and excellent service. Rob has helped customers with various needs, including installing batteries and wiper blades, often going above and beyond, even in pouring rain. The staff is known for their patience and willingness to assist, such as switching out wipers for free and taking the time to ensure customers get the right parts. One customer mentioned that Rob quickly diagnosed a car issue by describing the problem, recommending a simple fix that improved the vehicle’s performance after other shops failed to do so. Overall, the team at this location is seen as rare and valuable, providing professional, helpful, and generous service that keeps customers loyal and satisfied.
A believe he was the manager working at the time but Myke helped me out a ton. Was honest and thorough with helping me with my issue. I have had similar service here with another employee but can’t remember his name
March 2026
Very pleased with the help I received in this store from Bill. Amazing customer service which is, unfortunately, rare nowadays! Keep up the great work!
September 2025
I really appreciated Rich T's help today! He was able to figure out what was wrong with both my key fobs and fix the problems. Great customer service, and with a smile!