Black Bear Auto is a family-owned and operated business serving the Bristol, CT area since 1998. The staff is friendly, professional, knowledgeable, and eager to help with any problem, big or small. They perform thorough vehicle health inspections with every repair and provide clear, easy communication through texts, phone calls, pictures, and detailed reports. Customers appreciate the timely service and leave confident their vehicles are sound. The business is praised for its fair and discounted pricing, often charging much less than competitors for major repairs like transmissions. Amenities include a free shuttle and free beverages. Many customers, impressed by the quality work and excellent service, state they have found a mechanic for life and will be regulars for all future repairs and maintenance to keep their cars in top shape.
Amazing staff! Super knowledgable and they definitely have a new customer for life. I was floored at how much less they charged me for my transmission than Midas was trying to charge! My car drives like new! I’ll definitely be back for any future car repairs!
October 2025
Great service, great turnaround time. Don’t hesitate to have Mike take care of your car
October 2025
Excellent service, great price, friendly staff. I will be back!
