Black Bear Auto is a family-owned and operated business serving the Bristol, CT area since 1998. The staff is friendly, professional, knowledgeable, and eager to help with any problem, big or small. They perform thorough vehicle health inspections with every repair and provide clear, easy communication through texts, phone calls, pictures, and detailed reports. Customers appreciate the timely service and leave confident their vehicles are sound. The business is praised for its fair and discounted pricing, often charging much less than competitors for major repairs like transmissions. Amenities include a free shuttle and free beverages. Many customers, impressed by the quality work and excellent service, state they have found a mechanic for life and will be regulars for all future repairs and maintenance to keep their cars in top shape.
Super at giving me an appt. The time spent there allowed me to miss only 2 hours of work. The price was very fair as well. Thanks to the whole Bear family!
August 2026
Highly recommended, explained everything that was needed and provided pictures in detail. Work performed was timely and very professional.
August 2026
Great service. Honest, reliable, and timely. They will thoroughly diagnose your vehicle, recommend fixes, and take care of the problem. The fact that their services comes with a guarantee is icing on the cake.
