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November 2025 by Bernard Moreno
Mike was incredibly helpful and honest. They explained everything clearly, from the initial inspection to the final price. Overall, I am very impressed with the service at Black Bear Autoshop. They were honest, professional and did a great job to my car on my scheduled maintenance. I highly recommend them to anyone looking for reliable auto service. 👍🏼👍🏼👍🏼
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November 2025 by Nicole Dube
Amazing staff! Super knowledgable and they definitely have a new customer for life. I was floored at how much less they charged me for my transmission than Midas was trying to charge! My car drives like new! I’ll definitely be back for any future car repairs!
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October 2025 by Chris Emerson
Great service, great turnaround time. Don’t hesitate to have Mike take care of your car
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October 2025 by Charles Fuller
The most disrespectful people ever made an appointment not a drop off appointment and appointment for my oil change and tire repair go in gave my key no problem right go home get something to eat head back now it's been 3 hours for a simple oil change and tire repair get back nope cars not even in shop nothing has been done to it come to find out the guy that made the appointment can't click a simple button for an appointment was told I was going to wait for it to be done now mind you before I was picked up I was already waiting an hour and a half ask about it they told me nope it was a drop off not a regular appointment we said absolutely not I had work so I know we made an appointment they gave a bus apology as he and the technicians where all heading out for an hour lunch now if it takes and hour and I said I needed it done by 130 how would they do that if they all left at 12 for an hour lunch break
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October 2025 by Kayla Riach
Crazy how dismissive people can be when you try to talk to them about an issue. Really liked it here till now.
9am appointment. Guy who scheduled it put it in wrong and I get talked to like a child because we're still waiting 3+ hours later for our service talking about oh miss communication. And then talking about not how it works when asked why we can't get our car done. What's the point of an appointment then ma'am.
No thank you. Took our car and left. Absolutely rude. No responsibility. We scheduled our whole days around the estimated hour time frame we were told.
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October 2025 by Ines Marin
Bad inspection. They tell you that changing a part the problem of the car will be solved, but after that they tell you to change more parts, more money because you still have the same issue in your car. I think they do that to keep you spending in their business. I have smell of gas inside my car, I paid $700 to fix it, I still had the same problem, now they tell me there is another part that has to be changed but they want $800 more. It is a scam for me.
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October 2025 by Rob D
Excellent service, great price, friendly staff. I will be back!
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October 2025 by Nicholas Budd
Phenomenal service; Honest and excellent work!
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October 2025 by Jessie Gourdine
I recently discovered my muffler was loose. At the suggestion of my mother, I took the car over to Black Bear Auto. We were able to scheduled a timely appointment. They discovered numerous things that needed fixing on the car (my fault for not being as proactive as I should have been over the past few years). Their communication was extremely easy and thorough, providing texts and phone calls as well as pictures and a detailed report. This is something ive never experienced from a mechanic before and thought was very helpful in knowing the status of my car and its issues. Upon picking up my finished fixed car, i had already decided I will absolutely be a regular now, staying proactive on keeping my car in top shape!
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October 2025 by Ray Ruiu
They did a great job on my car.Mike kept me updated the whole time
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October 2025 by Better Molded
Excellent service and did a great job on my exhaust. I would highly recommend Black Bear Auto .
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September 2025 by Bruce
I brought my Toyota Highlander in there for an exhaust repair. I told Mike that after the exhaust was fixed I would like to get a little more sound out of it so he advised me the cheaper way to go was a muffler delete I didn’t know what that was so he sent me videos. he took the time to show me on YouTube.
I went with that option, but it was a little too loud for me and my wife as we are older now so I called them up and I told him I wanted to put a flow master muffler on my vehicle after doing some research. he gave me a discounted price to put the muffler on and I’m very happy with his work. i’m very pleased with the sound of the muffler Mike is a very awesome guy to work with 👍
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September 2025 by Thomas Zalenski
Friendly and helpful customer service.
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September 2025 by Gamal Refaat
Good hospitality, very reliable, professional, and a fair price
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September 2025 by Mona Tassone
Black Bear's staff were all professional and willing to help solve any problem that arose. I drove away confident my vehicle was sound and the problem was taken care of . Thank you BB!
