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“I've been to many of Home Depots, and this is by far the most customer oriented one that I've been to. Keep up the great work. NY Home Depots needs to take a page from this location”
“I am excited about my upcoming bathtub replacement. Scott Destromp from CareFree Home Pros did an outstanding job explaining the process to me, can't wait for my installation day!”
“Great customer service from Kelley in the paint department. She went above and beyond to fix a can of Deck Over that was improperly mixed in the Waterbury Home Depot. It was a perfect match and I was able to finish my deck that day. Great attitude and service.”
“Rosa Home Improvement installed two storm doors for us. Paul Rosa, the owner, came to the house, measured for the doors, then sat down with my one, and only with a brochure. She picked the style, and is no fool about tech specs having been on many Habitat for Humanity builds. I was at work. During this time of pandemic and supply shortages, Paul, none the less got the two doors in considerably less time than expected, and one of his men installed them while we were away. Paul came back a couple days later to have a look, and did a little tweaking himself. Great work, great product, reasonable price.”
“Item I bought on line said it was in stock. I had a plumber working at my house to go pick it up, to no avail. It wasn't in stock. Another Home Depot next town over had it, so, other than that, everything went well. Thanks!”
“They're pretty cool here. I'm delivering here and they let park in the back no problem. However, the alley dock is ridiculous! Very difficult to get lined up because there is zero room to maneuver! I was brushing the trees and on a patch of dirt that probably everyone winds up on. Be prepared to have your backing skills challenged if you're a semi driver!?”
“Staff is friendly and helpful. They make any DYI projects a LOT easier! Better yet, their prices are CHEAPER THAN AMAZON! I was expecting the opposite! Great experience all around!”
“This store is the best store I've ever been too. The managers and staff have shown us and our son so much compassion today. They went above and beyond for him today, they showed him true kindness and understanding. He loves the the kid events and the projects that he is able to make. My son has Autism and looks forward to being able to create items that he can be proud of making for himself. He may be an adult in age, but a child in his heart and this store has let him achieve his potential with this event, it lets him succeed.”
“Forestville Lumber is the kind of place you just don’t see anymore. The staff isn’t just knowledgeable—they’re lifers, with decades of experience that’s impossible to fake. The owner’s been in the business since he was a kid, and it shows in every detail. Prices? Better than Lowe’s or Home Depot. Expertise? Not even close. If you’re tired of wandering around big-box stores, hoping to find someone who knows what they’re talking about, give Forestville a visit. This is where the pros go—and for good reason.”
“Great location that is organized, well-stocked, and conveniently placed by other useful stores in the Commons. The key kiosk here lets you pay right at the machine instead of going to the checkout counters which is very convenient. Bathrooms were clean. We had to speak to a couple employees about items we needed and they were kind and helpful. I would come here again.”
“Shout out to the Rental Team especially Zaria. There was a gentleman that i spoke with yesterday who was very professional when i told him my situation. He put a note and him and Zaria were both able to rectify the situation i was in. Thank you again!”
“I'll give this place a five star because most of the people that work there are pretty good. I spend a bunch of money there and apart from an idiot not wanting to re-cut a piece of carpet that one time the employees there try to help.
That said. Home Depot experiences the same corporate morass and nonsensical stupidity that we somehow tolerate everywhere in the US”
“Decent selection of flowers at a competitive price. They actually had someone working in the garden center early on a Saturday unlike Walmart. I wouldn't expect to pay wholesale prices but they did have alot of clearance options.”
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“I've been to many of Home Depots, and this is by far the most customer oriented one that I've been to. Keep up the great work. NY Home Depots needs to take a page from this location”