“Eric was very helpful and attentive. I didn’t catch the name of the older caucasian woman next to him she had glasses and her hair was graying. She was extremely rude to him and as a customer it made me very uncomfortable. You should not treat people like that, ESPECIALLY in front of customers.”
“Returned 75 cable boxes for our business. It took more than an hour to scan each and Avery boxes and pack them. UPS team working on Queen st. Patiently took care of my return packages. Great team work.
Thank you”
“Walked in feeling the air of confidence in printing off of Staples copiers. I was humbled to find out I need a refresher course in processing text from email. Nonetheless I had the experience of what comes when you raise your hand. And associate named Natalie graciously help me figure out how to achieve what I came for. Guess what, she never made me feel like...I need a refresher course. She offered somewhat of a tutorial. Absolutely outstanding customer service. Thank you Natalie.”
10AM - 3PM
304 W Main St, Avon
Shipping Centers
“The loss of my mother recently brought me from Washington State to Avon, CT to clear out a home and organize a funeral. It was stressful and I had no idea how we were going to manage everything in such a short amount of time. Fortunately there are good businesses run and staffed by wonderful people who showed amazing compassion for my family and me. The team at Pak Mail in Avon really set the bar high with their outstanding service and follow through. Malton, Patty, Lyle and the rest of the team balanced their professional duties with a level of kindness and understanding that exceeded any expectations I could have had. They expertly packaged each item, prepared them for shipment to multiple destinations, and found the best transportation and prices possible. Items are arriving at their destinations now and they’re all in perfect condition. I hope anyone else needing a shipping company doesn’t have the same situation I had, but if you do need a reliable shipper who will earn your business and provide an excellent service I highly recommend Pak Mail in Avon, CT. 5 ?”
“Kenny is the best postmaster. He was kind and quick (and funny), when helping us with our passport applications ! Definitely making this my post office for future USPS needs.”
“I used ship sticks for the first time and they were great, getting me the correct holder for the fedex tag and didn’t even charge me. The clubs actually arrived 2 days before I needed them.”
“The staff at this facility are very Courteous, Professional Service, without any hassles.
Other places I went were not friendly at all.
This FedEx Ship Center gets an A+++++
100% plus.”
8:30AM - 12:30PM
159 Manor Ave Ste 6, Waterbury
Shipping Centers
“Customer service is exceptional, especially courteous, well mannered and extremely wonderful, Scott. Took me some time to get acquainted and accessing my mail in the dated P.O boxes..”
“I had to leave a review after visiting this post office today. The way they decorated the office for Breast Cancer Awareness truly deserves recognition—it’s beautiful and so thoughtful. I was left flabbergasted at the effort and creativity they put into it. On top of that, the service was friendly and quick. Make sure to stop by and see their breast cancer theme decorations—they definitely deserve a reward for the work they put in!”
9AM - 12:30PM
210 Main St, Farmington
Shipping Centers
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
9AM - 12:30PM
715 George Washington Turnpike, Burlington
Shipping Centers
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
“This one is so much better than Thomaston PO. The staff here are professional and friendly. The Thomaston one they have attitudes especially the lady post master I spoke to ( interjecting and speaking gruffly) she should be fired! They also hire incompetent carriers who speed in the complex had many problems with Thomaston PO and brought to managers attention - they don't seem to give. Thomaston needs to get better carriers and staff. I try not to do much business at that one.”
8:30AM - 12:30PM
41 Wigwam Ave, Waterbury
Shipping Centers
“Went through an unusually stressful experience with a recent change of address made super easy by the staff and supervisor at this office. Definitely a 5 star team.”
“This has been the most pleasant USPS experience of my life. I have been trying to get my fingerprints done for over month now and six visits to various locations in CT and NY later, this office got it done in minutes with incredible service, good humor and kindness. I wish I got the clerks name to thank him personally, but the nice man working on Monday is the best! Seriously thank you so much.”
“I’ve been to many post offices, but yaritza makes this location stand out. She has a literal glow and a positive attitude that is rare to find. Even when it’s busy, she is incredibly kind, sweet, and professional. She turns a routine errand into the best part of the day. 10/10 service every time!”
9AM - 3:30PM
222 Main St, Farmington
Shipping Centers
“I had a code for my shipping label. I was in and out. The associate that helped me was very nice. If coming with a code make sure to screen shot it prior to coming to the store. The cellphone service isn’t great in the area.”
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
8:30AM - 12:30PM
24 Mill St, Unionville
Shipping Centers
“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
“I had an incredible experience at the UPS Store in Avon while navigating a very complicated foreign passport application. The Center Manager, Christina, acted as my notary and was absolutely exceptional. My application required specialized attention to detail across several pages and she was patient and meticulous to ensure everything was executed perfectly to avoid any processing delays or document returns. Also, the entire staff is fantastic and even while assisting me, I noticed how efficiently they managed the high traffic of package drop-offs and printing requests. Christina and her team are professional and reliable and I highly recommend this store!”
8:30AM - 12:30PM
15 Enford St, Avon
Shipping Centers
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
“I visited this location Yesterday because I was having issues with my mail Being return to sender as well as my packages. The manager on duty worked hard to resolve the issue and ensured that my packages got redelivered today. I use this location often and the employees are always polite even when the lines are out the door.”
“Everybody is nice and very professional buy the majority of the employees put a smile and say good morning, good afternoon, the majority just has a serious face.”