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10AM - 3PM
304 W Main St, Avon
Shipping Centers
“I’ve used PakMail in Avon to ship large business parcels as well as small personal items, both FedEx and USPS. I value their personal attention and willingness to optimize my service at the best possible price.”
“Friendly staff and good customer service. Some other places make me feel like a burden for trying to send a package, but the staff here are always pleasant and helpful.”
“I rarely give reviews unless I am not happy. Today I was in the store waiting in a long line. One of the staff noticed me and went to get my mail. I didn’t not expect this. They always give outstanding service and call me by name.Service like this is rare. I want to thank the wonderful guys who work there. ?”
“I recently shipped a high-value piece of equestrian equipment through the Southington UPS store. I was so nervous to pack it, as it was high quality and the buyer paid a lot of money for it, so I felt it would be more responsible to have a professional pack it. It was also a sentimental piece that I was hesitant to sell, and it was emotional for me to drop off. I received a message from the buyer today, and they said it was impeccably packed. She said it was “immaculate” and that I should “reach a class on shipping.” I was so relieved! I told her I had it professionally packed and that I would definitely be using UPS for all of my future packing. I’m sure she will, too! This was a very stressful item for me to part with and I really appreciated the care taken in packing and shipping.”
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“First time at location. Had a prepaid Fex-Ex label, needed an envelope and to send documents Fed-Ex. The employee was helpful and friendly, I was in and out very quickly without any concerns regarding competency.”
8:30AM - 12:30PM
803 Wolcott Rd, Wolcott
Shipping Centers
“The woman that was working on Saturday Jan 16th 2021 is the most helpful , friendly and polite person I have worked with in a long time. Thank you so much for assisting me with getting my nieces birthday present out today.”
“Had a great experience at this store. Had a out of date expired Hp ink cartridges that purchased from another Staples. I call Hp and they told me to bring them to a Staples. Was greeted by the store manager and I was already a little upset because of the Hp cartridges would not work. The manager at the store went above and beyond as a manager to accommodate for the Hp Cartridges that would not work. He enlightened to situation with a humorous story he told me which made me feel comfortable. After giving him my Staples account that I have used for years the gentleman exchange the expired cartridges I had purchased with new updated ones. These are very expensive and thought I was out of $135 for purchasing them. I own several businesses and wish some of my managers would perform as he did taking care of the problem and me leaving with new ink cartridges as a happy Staples customer Want to Thank him for the help and enlightening the situation. Great Manager Staples.”
“Whenever I am in there, mostly with Amazon returns, the staff is always friendly and more than willing to help if I needed a label printed out or have an issue. Great customer service which is lacking now in so many places.”
“I really like this place never a super long line always super nice. However there have been a few times I’ve been there half an hour or more before close and they were already closed.”
“The staff was very very fast friendly and efficient at their jobs and with the customer. Had more people in and out of there in the 10minutes I was there(most of which I was parked in car on a phone call. Very good service highly recommended and won’t be shipping with anyone else!”
“Ordered some posters I made for a friend, as part of her anniversary gift to her husband. Not only were they printed extremely well and beautifully done, but they were way ahead of schedule!I was told 1-3 business days, when I ordered them within an hour of the store closing and got an email that they were ready before that happened. I couldn't believe how fast they got both printed out and ready to go, especially considering the quality behind them!”
“The very best most reliable and friendly post office! Love Melinda and Kim. Very personable and trustworthy that your packages and mail will be delivered and sent safely.”
“day before thanksgiving, what was i thinking but ive gotta say, ANDRE @ checkout was super helpful and made me aware of how i could get coupons. ended up saving $20 on an ink cartridge. he knocked himself out helping. now that i think of it, last time i was in @ printing the gentleman at the counter was really great too! i was hesitating about going in but im glad i did. Andre slso told me about price matching for the dreaded ink cartridges if that particular kind is available at Walmart or other stores. Couldnt be happier!”
“I needed a poster printed ASAP for a conference the next day and their printing center was so accommodating and helpful. They were able to get me exactly what I wanted and printed it right then and there for me. I could not be more thankful. Truly the best ?”
“Melissa Chasse goes above and beyond. Always taking the extra step to make sure every customer is treated to its highest standard. Always a positive experience working with Melissa.”
10AM - 6PM
3123 Berlin Turnpike, Newington
Shipping Centers
“Hector was wonderful and really saved my day! Without his dedication to making sure my package went out safe and in a timely manner I would have had toCome All the way back out here so thank you so much!”
“After a very poor customer service experience at Glastonbury i decided to call the west Hartford location to see if i would get some help beyond "you have to have the design in your email" (for business cards). I called print & marketing (in west hartford) , shared the nightmare i had at Glastonbury with Alyssa. She was so awesome! very understanding and even invited me to their location to help my situation. When i arrived i was so impressed ! i met Mike the manager there and he shared his sympathy with me but then not only helped me get my order right. He also guided me through the mobile app and helped me save some rewards points for the next visit. Between Alyssa and Mike i'll absolutely take that 20 min drive from Glastonbury for my business supply needs. Thank u guys so much !”
9:00 AM - 4:00 PM
137 S Colony St, Meriden
Shipping Centers
“day before thanksgiving, what was i thinking but ive gotta say, ANDRE @ checkout was super helpful and made me aware of how i could get coupons. ended up saving $20 on an ink cartridge. he knocked himself out helping. now that i think of it, last time i was in @ printing the gentleman at the counter was really great too! i was hesitating about going in but im glad i did. Andre slso told me about price matching for the dreaded ink cartridges if that particular kind is available at Walmart or other stores. Couldnt be happier!”
“I use this post office regularly, and when I first moved into town I kind heave thought people weren’t as friendly as I thought a small town would be, but then I started talking to the people just a short conversation being friendly , and that’s all it takes. Think about it your dealing with a lot of people who just come to the counter and say maybe 5-7 words and nothing else hand a pkg over or letters , pay for them and literally walk away without a thank you or have a nice day. Think about how you would feel after 8 hours of helping people and many not acknowledging you.So the next time you write a review first think about how you treated the PERSON behind the counter!!Donna Benjamin”
“GAYLE ( the employee) made my day and weekend! You are so amazing and PHENOMENAL at what you do. I went to the west hartford fedex and the guy gave me a ridiculous quote with strange excuses. GAYLE you came, looked listened and conquered the job! WITH SUCH EXECUTION!!! THANK YOU SO MUCH.THE ENTIRE TEAM. ON THIS SATURDAY MORNING was just GREAT 10/10 I I recommend THIS LOCATION!”
“I have owned a home in Bristol for 5 years but am just now returning to the state after having been out West the past 4 years. So when I began having mail (particularly packages) sent to me at my Bristol address, it was being held for me at this post office downtown. It was a few days before Christmas, so the post office was super busy when I arrived to pick up my packages. I parked easily just outside on the street. Although the line was fairly long inside, since I was just picking up, I was helped right away by a friendly woman. She was shocked by the number of "sorry we missed you" papers I had, but she managed to get ALL of my packages for me (there were literally a dozen packages) and she put them all in a giant mail cart so that I wouldn't have to carry them. She let me take the cart out to my car to load everything into my trunk, and then return it. This was super helpful and efficient, and I really appreciate them quickly accommodating customers and understanding their needs. It was a nice welcome back to town!”
“Never had a bad experience with staff, they are very friendly and answer all my questions. They are efficient. The line can get long, especially during prime hours.”
10AM - 7PM
3174 Berlin Turnpike, Newington
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“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”