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9AM - 5PM
1232 Farmington Ave, Bristol
Banks
“Very good service from Roxanne Martinez, delighted to open an account in Bank of America with the help and attention of Roxanne, her explanation was super clear.”
8:30AM - 4PM
203 Main St, Thomaston
Banks
“I have been banking with Thomaston Savings for over 28 years now I have my mortgage, checking ,savings and Roth accounts with them have never had a problem... they have a very professional and personal staff I wouldn't do my banking anywhere else”
9AM - 4PM
1320 E Main St, Torrington
Banks
“Great system they have in place, Sean was a pleasure to work with and super helpful. He got me setup with a checking and savings account. Management was great and the office was super neat.”
“The team at UBI is wonderful to work with!! Jay and Jose were great and the process was smooth and easy. I highly recommend them for auto loans and their rates are great!!! This is my 5th auto loan with them and I wouldn’t go anywhere else.”
7:30AM - 5:30PM
501 Middle St, Bristol
Banks
“Violet and Brittany are two of the most helpful representatives i have ever encountered. extremely kind and professional. Im recommending all my friends and family here just because of these two wonderful people . Love CAFCU”
9AM - 5PM
797 Pine St, Bristol
Banks
“The Pine Street Branch
employees are SUPERIOR!!! Efficiently handling a stream of clients with quick multitasking skills like Indy 500 mechanics. Plus, they treated my mother and I like family. Above and beyond professional and compassionate
service in this day and age of indifferent robotic customer service.”
8:30AM - 4PM
203 Main St, Terryville
Banks
“So much better than webster no minimum ballance required super friendly staff always willing to help and always ask if you have any questions for them they also said theres no chance they would ever close your account only you can”
8:30AM - 4:30PM
277 Albany Turnpike, Canton
Banks
“They are easily the nicest and most helpful people ever! They truly know the definition of customer service and making the customer experience great! If I could rate it more than 5 stars I would!!”
8:30AM - 4:30PM
186 Main St, Farmington
Banks
“I cannot say enough about this Branch!!! You should all be proud to have this amazing team as an asset as a part of your organization. I highly recommend anyone who lives in this community to consider using this branch as your banking facilitator. This team is amazing and has always been there for me not to mention accommodating. I cannot speak more highly of this Branch, from Hayley Blair, to Nathan, Rachel, & Davalia, I am truly blessed to entrust my banking relationship with you and Northwest Community Bank.”
“Couldn’t ask for a better business banking team! Highly recommend this branch for all your business and personal banking needs. Branch Manager Josh is super attentive and professional. I have always been helped by either Sam, Alexis & Aileen”
9AM - 5PM
205 W Main St, Avon
Banks
“We entered when the bank was about to close for the day! We were helped anyway!! Henry went above and beyond!! He deserves a raise!
This place was like the inside of a Lamborghini dealership! Really clean!”
“Love this bank! Everyone is so friendly and helpful. I have had an incredible experience with every visit for years!! Excellent customer service with a personal touch!!”
“I been a member here for almost 20yrs and they have always been so friendly, always smiling, very professional. Other banks try to get me to switch over and I always refuse. I’m very happy being with this branch.”
“Nick solved all our questions on social security and explained the next steps in the process. Northwest Bank in New Hartford has always been so helpful and the drive through is open till 6 PM !!!”
“I usually don’t write reviews unless something unusual happens, today it did. My daughter and I needed to get a cashier’s check for her first car and went to this branch. Brad the banking teller helped us with the cashier’s check. Brad was very professional, patient and helpful. During the time we were there, another customer had come in and for unknown reasons ( maybe the heatwave) became upset. This situation was handled with professionalism by the Terryville branch also. Thanks for all you do!”
“Keitha Pollutro was outstanding in processing my membership and auto loan. The firm to add direct deposit was also very helpful- no need for voided check. Excellent loan rates and her obvious love of her job made this normally boring or nerve-wracking experience an absolute pleasure!”
“Every time I walk in, they greet me by name. Very helpful, courteous great bunch of tellers. The services here are great. No charge for my checking accounts, free change counter with account. ATM always up, and functional. Love this bank. ??”
“I visited this Chase location yesterday to open a business account. Adam was incredibly helpful in choosing the right type of account. I highly recommend this branch. The manager, Farah, was also very supportive.”
“American Eagle is the best ! Sally and her staff are the sweetest bankers I’ve ever met. I first went to Webster bank for an equity loan, they did a drive by appraisal then turn me down. They compared my house to a house 1600sq smaller with no basement. AE ‘s appraisal came in over $200k more than crooked Webster. The Banks can’t compete with the excellent quality of service that you get from Credit Unions!”
9AM - 4PM
27 Dale Rd, Avon
Banks
“Liberty Bank is wonderful. The representatives are not only knowledgeable, they greet you with a smile and often by name. Most recently, Lucian put in the extra effort to make sure my transaction was seamless. Highly recommended!”
9AM - 5PM
117 East St, Plainville
Banks
10AM - 4PM
781 Farmington Ave, Farmington
Banks
“Review for Deblina Karar at Bank of America, Farmington CT
I recently had the pleasure of visiting the Bank of America branch in Farmington, CT, to open a new account. Arriving just 15 minutes before closing time, I was unaware that the bank closed at 4:00 PM. Fortunately, I was assisted by a senior broker named Deblina Karar.
Despite the late hour, Deblina's response was nothing short of exceptional. When I mentioned that I couldn't return the next day, she graciously stayed after hours to help me open my new bank account. Her kindness and dedication were truly remarkable.
Deblina empathized with my situation, sharing that she understands the challenges of navigating official documents, banks, and doctors in a new country. She patiently guided me through the entire process, showing me how to download and use the Bank of America app, and assisting me with all necessary documentation.
Ms. Karar's commitment to customer service exemplifies the high standards I expect from Bank of America, regardless of the branch. Her patience, dignity, and courtesy were unparalleled, and I wish more places would treat their customers with such respect.
I am delighted to recommend Deblina and Bank of America to my friends and classmates. Her exceptional service has made a lasting impression on me.
Sincerely,
Elena Valitova
- Loyal BOA Customer”
8:30AM - 5PM
123 E Main St, Plainville
Banks
“First - to all of the negative reviewers about this branch, I have a few things to say. WITHOUT an account, the answer is NO to all of the ridiculous attempted services without a fee. You cannot simply cash check without a fee, NO you can’t exchange coins for cash and NO, you can’t use a foreign ATM without a fee! This is true at ALL banks. I love how people without accounts, or have an account with probably less than $100 (insert eye-roll here) have the overwhelming need to leave negative reviews for a local business! It’s just crazy to me! GO TO YOUR OWN BANK and you’ll be able to get these services done without an issue...or have you already tried, and it doesn’t work there either? UNBELIEVABLE!
Now, for my review. I have been banking at TD Bank for years, both in the United States and I also hold accounts in another country as well. The staff here is incredible. Always very courteous and helpful, always ready to offer guidance or reverse a fee if I’ve made a mistake etc. I get that during this COVID pandemic the wait times have been a little longer, as is true for ALL BANKS. I’ve learned that patience on my end allows for a positive experience every time for everyone. We left Plainville, CT in 2013 and moved to Chicago and subsequently, we now reside in Florida - while we do have local TD branches here that have always been very helpful, I still call this branch for some of my more in-depth banking needs and conduct business out of this branch whenever I am in town. Both the Manager and the Assistant Manager have always been willing to assist me with all of my transactions without any issues. Thank you to both Fabienne and Matt, both of whom have been the leaders in this branch for a little over a year. Your service continues to be outstanding and your staff is always pleasant. Thank you for your great leadership and always providing outstanding service.
It’s disheartening to only see 2-stars next to this TD branch location - but when you take the time to read the details behind the poor score, you can see that it isn’t a true reflection of the branch or its’ staff. It has to do with the ridiculous transaction requests from non-account holders whose expectations, it seems to me, to belong to a class of people who believe they are “entitled”. Frankly, this country has a growing problem with people who feel entitled.
To the “entitled” nay-sayers, move on.
To those wanting a great customer experience and are looking for a local business to support, I would encourage you to open an account here and get to know the staff, you won’t be disappointed!”
“Every time I visit this branch, I am always greeted by friendly and professional staff member.
The wait time is little longer than usual but once you are with the team member, every thing is well taken care of, be it a new account opening or anything else.
It’s a great to have this branch as part of Avon community.”
9AM - 5PM
310 W Main St, Avon
Banks
“I have been with Flora and Team since I moved to Simsbury 23 years ago. This bank is like a family . Everyone is helpful and kind, and very knowledgeable. Every experience is incredible ! They take time to help in any situation with a smile . I highly recommend this bank.”
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“After many years with another bank, I switched my business banking over to Torrington Savings Bank. I could not be happier with this local Burlington branch. The friendliest, most knowledgeable staff always has me in and out super fast. Beyond happy I switched over to Torrington Savings Bank!”