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9AM - 12:30PM
715 George Washington Turnpike, Burlington
Post Offices
“This one is so much better than Thomaston PO. The staff here are professional and friendly. The Thomaston one they have attitudes especially the lady post master I spoke to ( interjecting and speaking gruffly) she should be fired! They also hire incompetent carriers who speed in the complex had many problems with Thomaston PO and brought to managers attention - they don't seem to give. Thomaston needs to get better carriers and staff. I try not to do much business at that one.”
9AM - 12PM
122 Litchfield Road Ste 2, Harwinton
Post Offices
“The people who work here are so nice! I've been to other post offices in the area and none compare to this one. The lady who has helped me the last few times I've been there has always been super friendly, fast, and sincere.”
8AM - 12PM
239 Farms Village Rd, West Simsbury
Post Offices
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“My favorite and preferred post office to use. All three workers there are nice and funny. They greet me by name and ask how everything is going- every time. Sometimes it gets hectic but they handle it with ease. I oftentimes arrive with several large bags of packages that need to be scanned in and they take the time to do each one. Never had any issues or complaints. Will return always :)”
“I see a lot of bad reviews so I wanted to leave my own for a change of perspective ! I use this post office all the time and i haven't ever had an issue. I went in there this morning and the man that's always there in the morning (wish I thought to ask for his name ) was so incredibly helpful. I was trying to track down a package I mailed 2 weeks ago that appeared to have been lost based on the tracking. He searched the system every way he could and despite me giving him all of the wrong info (I had the date and time wrong AND the person who had helped me that day wrong - I confused it with another day that I shipped a package) he was so patient and kind and he solved the mystery . He found the transaction and gave me plenty of proof that it was actually delivered last week despite the recipient not verifying that it was. He was the only one there and had other customers that he bounced back and forth between me and helping them and was still smiling and kind with us all. I would have lost patience with me if I were him lol!
THANK YOU SO MUCH!!!!”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“I have owned a home in Bristol for 5 years but am just now returning to the state after having been out West the past 4 years. So when I began having mail (particularly packages) sent to me at my Bristol address, it was being held for me at this post office downtown. It was a few days before Christmas, so the post office was super busy when I arrived to pick up my packages. I parked easily just outside on the street. Although the line was fairly long inside, since I was just picking up, I was helped right away by a friendly woman. She was shocked by the number of "sorry we missed you" papers I had, but she managed to get ALL of my packages for me (there were literally a dozen packages) and she put them all in a giant mail cart so that I wouldn't have to carry them. She let me take the cart out to my car to load everything into my trunk, and then return it. This was super helpful and efficient, and I really appreciate them quickly accommodating customers and understanding their needs. It was a nice welcome back to town!”
“I had to leave a review after visiting this post office today. The way they decorated the office for Breast Cancer Awareness truly deserves recognition—it’s beautiful and so thoughtful. I was left flabbergasted at the effort and creativity they put into it. On top of that, the service was friendly and quick. Make sure to stop by and see their breast cancer theme decorations—they definitely deserve a reward for the work they put in!”
“The Postal Service finally replaced that lazy worker. The young lady that I have seen working there as of late, is very nice. I saw this new employee cleaning opening the blinds it looks like a totally different place. It smells really clean in there as well, no more nasty stink. Wow what a big difference very happy.”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
8:30AM - 12:30PM
24 Mill Street, Unionville
Post Offices
“Great experience, forgot document at home they let me go get it when I got there they were super friendly and accommodating got in and out within 10 miniutes of going in for my passport.”
“New to the area, but go to the post office almost every day. All the employees I’ve met here so far seem really nice, everyone’s been super helpful whenever I need anything beyond just dropping my packages off. Also love that they have a bucket for dropping off pre-labeled packages. A lot of post offices don’t have that and then get mad when you have more than a couple to send out. Not these folks though!”
“Eric was very helpful and attentive. I didn’t catch the name of the older caucasian woman next to him she had glasses and her hair was graying. She was extremely rude to him and as a customer it made me very uncomfortable. You should not treat people like that, ESPECIALLY in front of customers.”
8:30AM - 12:30PM
15 Enford Street, Avon
Post Offices
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
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“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”