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2 - 4PM 9AM - 1PM
715 George Washington Turnpike, Burlington
Post Offices
8AM - 4:30PM
239 Farms Village Rd, West Simsbury
Post Offices
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“I see a lot of bad reviews so I wanted to leave my own for a change of perspective ! I use this post office all the time and i haven't ever had an issue. I went in there this morning and the man that's always there in the morning (wish I thought to ask for his name ) was so incredibly helpful. I was trying to track down a package I mailed 2 weeks ago that appeared to have been lost based on the tracking. He searched the system every way he could and despite me giving him all of the wrong info (I had the date and time wrong AND the person who had helped me that day wrong - I confused it with another day that I shipped a package) he was so patient and kind and he solved the mystery . He found the transaction and gave me plenty of proof that it was actually delivered last week despite the recipient not verifying that it was. He was the only one there and had other customers that he bounced back and forth between me and helping them and was still smiling and kind with us all. I would have lost patience with me if I were him lol!
THANK YOU SO MUCH!!!!”
“Love the New Hartford Post Office!The woman working there are beyond friendly, helpful,and knowledgeable every thing I’ve brought their way!Seriously they are the best!”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“These guys at the post office are knowledgeable and professional and know how to do their job. They helped in recovering my lost parcel and I am so glad I found it. Thanks guys.”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
2 - 4PM 10AM - 1PM
18 E Main St, Bristol
Post Offices
“The blonde lady with glasses is pretty nice but the other lady makes me a bit uncomfortable. I try to avoid her as much as I can. I wish they would post shifts because yikes it just feels like she hates everyone and makes you walk on eggshells tbh I try to leave there as fast as I can. Even just being in the line is uncomfortable to be honest because it affects the whole atmosphere of the place. She does her work though without issue! It's just that Id rather avoid her shift so I'd appreciate it if you would let us know who will be in when. Either way I hope that lady gets well soon but once again she works just fine.”
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
“It's alright. Sometimes its really slow... but if there is only like 2 people in line... you should be ok. ,the counter staff (98% of them) have attitudes, never smile (unless being condescending). I feel uncomfortable ASKING these People any questions. I feel like if i ask a question that requires actual work to answer, i will catch the sharp end of the most DISGUSTED look in history. We, the public, are definitely burdening these depressed individuals. I am not sure how they keep thier jobs..unless,of course, the manager is the head cheerleader. Who knows. Next time you're there, smile and say hello how is your day, to the cashier....?”
“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
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“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”