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“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
1:30 - 3PM 9AM - 12:30PM
780 Worthington Ridge, Berlin
Post Offices
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
2 - 4PM 10AM - 1PM
18 E Main St, Bristol
Post Offices
“I really like this place never a super long line always super nice. However there have been a few times I’ve been there half an hour or more before close and they were already closed.”
2 - 4:30PM 8:30AM - 1PM
115 Main St, East Berlin
Post Offices
“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
“Never had a bad experience with staff, they are very friendly and answer all my questions. They are efficient. The line can get long, especially during prime hours.”
Open 24 hours
1 Liberty Square, New Britain
Post Offices
“Had 2 packages which were sent to me priority mail. They were shipped to Avon Location by mistake. Called Carl at Canton PO to explain.He asked for my tracking number and said he would try to find more info for me and give me a call back. An hour later found out he had driven to Avon PO to pick up packages on his break ! Simply put - above and beyond service .I am not one to write reviews on line but this was so thoughtful I had to.”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
“I use this post office regularly, and when I first moved into town I kind heave thought people weren’t as friendly as I thought a small town would be, but then I started talking to the people just a short conversation being friendly , and that’s all it takes. Think about it your dealing with a lot of people who just come to the counter and say maybe 5-7 words and nothing else hand a pkg over or letters , pay for them and literally walk away without a thank you or have a nice day. Think about how you would feel after 8 hours of helping people and many not acknowledging you.So the next time you write a review first think about how you treated the PERSON behind the counter!!Donna Benjamin”
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
3 - 4PM 9AM - 1:30PM
185 Ann Uccello St, Hartford
Post Offices
“This post office is small but fast and efficient and the person at the counter is always the same and provides great customer service. Definitely the best post office in the area.”
“I’ve been to this post office a few times and they are always courteous and efficient. I worked with Karen today to mail several packages and envelopes. She was kind, patient, and had me out of there in under 5 minutes!”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
“Be forewarned that this is a very popular local post office and usually has long lines. I prefer this post office; however, because the staff are invariably hardworking, knowledgeable, and professional. I regularly have to send packages to my daughter at her university in another country. Like my local mail mailed from this office, items mailed to this and other distant locations always arrive quickly and intact.Thank you to everyone at this location!”
“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
“I'm glad new Supervisor got to this Post Office, he was very kind, he explained the process of my package, he also helped other people who were with different situations and most surprisingly help others who speak another language”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
“Debbie at this post office is amazing. I didn’t receive a very important package. She was able to not only track down the package but have the carrier deliver it to my home after hours. Everyone should be as courteous, conscientious, and diligent as she is.”
“Received courteous help from Khairul with my passport application. He was conscientious & noticed the form was from 2016. To avoid a delay in processing he suggested I complete the revised 2022 form if I had time which I did. I feel he went above and beyond.”
“Andrew Lam and Michael Cook were awesome to work with. Helped me reroute an expensive package so I could pick up locally in Hartford. Paying 27.00 to do so was awful, but that's government greed and nothing to do with them. Great experience!!!!”
“Jackie is extremely helpful at this post office. My mail was getting forwarded from Stamford, CT to Hartford, CT when it shouldn’t have been. After 2 weeks of getting no help, Jackie helped me and was able to recover the missing mail and mail it to me personally. I appreciate her help so much and hope everyone gets to experience the customer service that Jackie provided me.”
“Today I had to ship a package from this post office, their employee Tammy was the most accommodating post office employee I ever had to deal with, thank you Tammy!”
“Another post office canceled my passport appointment last minute and the newington office was the only one who would make time to process our appointment that day. Scott was very kind and super helpful. We really appreciate it!”
9:30AM - 5:30PM
135 Chestnut St, New Britain
Post Offices
“Pretty busy but this place has really turned itself around the last 3 times I was in there. Each time the line moved pretty quickly and all 3 different clerks were actually very friendly.”
2:15 - 4PM 9:30AM - 1PM
271 Barbour St, Hartford
Post Offices
“They have very good customer service here when I go in there it's in and out it's never crowded if you're in a rush this is the post office to go to”
“I’m very satisfied with the kind and efficient service provided at this site. Without exception everybody was helpful, particularly Stacey who dedicated time to find a solution to my problem. Highly Recomended.”
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“I've been to over a hundred post offices in different cities and somehow the staff in Farmington are consistently the nicest and most helpful people. I especially appreciate how kind they are to my parents, who are in their seventies and ask a ton of questions.”