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8:30AM - 12:30PM
24 Mill Street, Unionville
Post Offices
“Great experience, forgot document at home they let me go get it when I got there they were super friendly and accommodating got in and out within 10 miniutes of going in for my passport.”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
“It's a quaint, country post office. The two ladies are very friendly, helpful and also very knowledgeable.
They also have a quite a variety of stamps. I thoroughly enjoy going their.”
8AM - 12PM
239 Farms Village Rd, West Simsbury
Post Offices
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“This post office is small but fast and efficient and the person at the counter is always the same and provides great customer service. Definitely the best post office in the area.”
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“I’ve been to many post offices, but yaritza makes this location stand out. She has a literal glow and a positive attitude that is rare to find. Even when it’s busy, she is incredibly kind, sweet, and professional. She turns a routine errand into the best part of the day. 10/10 service every time!”
“I like this post office. It is much better than going to the New Britain post office (in my humble opinion). I am usually able to get in and out of here quickly.
The staff here is always helpful to me.
There are cheaper options for shipping larger items, but as far as the U.S. Postal Service goes, this place is top notch.”
“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
“I have been in this office for 4 years where I pick up and send packages. They provide good service, we are people, one day it may be good for you, but for another it may be different. Thank you for your service.”
“New to the area, but go to the post office almost every day. All the employees I’ve met here so far seem really nice, everyone’s been super helpful whenever I need anything beyond just dropping my packages off. Also love that they have a bucket for dropping off pre-labeled packages. A lot of post offices don’t have that and then get mad when you have more than a couple to send out. Not these folks though!”
“The employees here try their best even when they're out numbered by customers. Be patient and they'll do their best to help you. They've consistently helped me find mail and packages”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“I have had only positive experiences every time I’ve come here. This is one of the busier locations. I know there are tons of negative reviews, but definitely check it out for yourself 😊”
“They have very good customer service here when I go in there it's in and out it's never crowded if you're in a rush this is the post office to go to”
“Typically efficient, and I'm able to get in & out in a reasonable amount of time.
Once in a while, they have fewer staff and if you happen to walk in at the same time as a bunch of others the wait can be longer. However, you can't plan for this.”
8:30AM - 12:30PM
528 Main St, Cromwell
Post Offices
“Went here in the Spring of 2026 and two of us with disabilities received caring and helpful seevice while seeking passports. We were not fully prepared so will have to return and are looking forward to it.”
“In this age of home delivery for everything... I found myself in need of a post office. I had Christmas presents that I wanted to send the old-fashioned way.
The two employees at the Maple Avenue brach were both busy, but both seemed friendly and helpful, and the line moved quickly.
This is only my second or third time at this post office, but I have not experienced a problem so far.”
“Whenever I come to this post office my postal needs are met by Michael he is a very patient and friendly person. I’ve seen people who must go on a regular basis go in and know him by name they speak like long time friends. That to me is great costumer service:):) We need more people like him!!”
“I walked in there feeling rather frustrated as two packages didn't show up. Not sure her name, but some gorgeous women dressed to kill opened the little door window which made me not so frustrated about having to drive about this morning. She took down the tracking numbers and went in back to figure it out. It took 5-10 minutes but when she came back out she had printed off a couple sheets to patiently explain to confused me what happened with my packages. Very helpful.”
“This review is about one specific person named Rafael.
I was having issues receiving my mail.
Mr. Rafael emailed me and called me to make sure my issues were resolved.
I was having a really rough day at work,when I received Rafael’s phone call, He Took steps to resolve my issue that I really appreciate, But we just laughed about it, I enjoyed the phone call very much and I think that this post office is very lucky to have a person like him Working for them.
He took actions to resolve my issues and took the time to understand my issue.
Because I basically thought I would have to file a lawsuit against this office For interfering with my federal rights of receiving my mail.”
8:30AM - 12:30PM
15 Enford Street, Avon
Post Offices
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
“I gave this PO 5 stars a couple years back, and still rate it the same now in March 2026. The staff are always pleasant when I am there, to myself and other customers. sometimes customers get frustrated but this seems to be due to customers not fully understanding the system; or because of an extended wait when this PO is not adequately staffed. Always the staff are working hard and diligently. I would give this PO more stars if I could!”
“I'm glad new Supervisor got to this Post Office, he was very kind, he explained the process of my package, he also helped other people who were with different situations and most surprisingly help others who speak another language”
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“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”