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“Had an antique Tiffany lamp and very large board shipped to florida. Was so worried about the lamp. The packaging was so well done. Everything came in perfect. The delivery was faster than expected. I would highly recommend this place!!!”
“I had such a great experience at this UPS Store! I needed them to scan an original poster that was quite large and then recreate it at a significantly smaller size, and they did an absolutely phenomenal job. I was honestly impressed by how clear and legible all of the writing was despite the size difference.
The workers were also incredibly sweet, helpful, and patient throughout the whole process. They clearly took the time to make sure everything came out right, and I couldn’t be happier with the final result. I really appreciate the care they put into it — highly recommend this UPS Store!”
“I had to ship a fragile bulky boxed up car window internationally and pricing here was way better than the UPS store. The staff were very friendly and let me know everything about the shipment. Would highly recommend.”
“I would like to provide extremely positive feedback about Matt. I want to share this with the store but I do not see a survey. Matt has excellent customer service and customer-facing talent. Matt is also extremely knowledgeable about the store products and pointed me to great deals that made me purchase more. A+ salesmanship and A+ customer skills. It felt like meeting a consultant you could actually trust.
Thank you Matt!”
“The Southington location had a good selection of office chairs to choose from, and the sales person, Tom, was above and beyond helpful. He's knowledgeable about the products and made the transaction so easy. Excellent customer service!”
“I used ship sticks for the first time and they were great, getting me the correct holder for the fedex tag and didn’t even charge me. The clubs actually arrived 2 days before I needed them.”
“This one is so much better than Thomaston PO. The staff here are professional and friendly. The Thomaston one they have attitudes especially the lady post master I spoke to ( interjecting and speaking gruffly) she should be fired! They also hire incompetent carriers who speed in the complex had many problems with Thomaston PO and brought to managers attention - they don't seem to give. Thomaston needs to get better carriers and staff. I try not to do much business at that one.”
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“The people who work here are so nice! I've been to other post offices in the area and none compare to this one. The lady who has helped me the last few times I've been there has always been super friendly, fast, and sincere.”
“My favorite and preferred post office to use. All three workers there are nice and funny. They greet me by name and ask how everything is going- every time. Sometimes it gets hectic but they handle it with ease. I oftentimes arrive with several large bags of packages that need to be scanned in and they take the time to do each one. Never had any issues or complaints. Will return always :)”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“I have owned a home in Bristol for 5 years but am just now returning to the state after having been out West the past 4 years. So when I began having mail (particularly packages) sent to me at my Bristol address, it was being held for me at this post office downtown. It was a few days before Christmas, so the post office was super busy when I arrived to pick up my packages. I parked easily just outside on the street. Although the line was fairly long inside, since I was just picking up, I was helped right away by a friendly woman. She was shocked by the number of "sorry we missed you" papers I had, but she managed to get ALL of my packages for me (there were literally a dozen packages) and she put them all in a giant mail cart so that I wouldn't have to carry them. She let me take the cart out to my car to load everything into my trunk, and then return it. This was super helpful and efficient, and I really appreciate them quickly accommodating customers and understanding their needs. It was a nice welcome back to town!”
“The Postal Service finally replaced that lazy worker. The young lady that I have seen working there as of late, is very nice. I saw this new employee cleaning opening the blinds it looks like a totally different place. It smells really clean in there as well, no more nasty stink. Wow what a big difference very happy.”
“I had to leave a review after visiting this post office today. The way they decorated the office for Breast Cancer Awareness truly deserves recognition—it’s beautiful and so thoughtful. I was left flabbergasted at the effort and creativity they put into it. On top of that, the service was friendly and quick. Make sure to stop by and see their breast cancer theme decorations—they definitely deserve a reward for the work they put in!”
“Bret at the UPS store in the Canton Village is awesome. Thank you so much for the help today. He saw me from inside trying to carry my package and my baby's carseat and he came out and held the door open for me. My whole transaction took less than a minute but i'll keep thinking about how great the experience I had here was all day. Thank you so much!”
9AM - 3:30PM
222 Main St, Farmington
Shipping Centers
“I had a code for my shipping label. I was in and out. The associate that helped me was very nice. If coming with a code make sure to screen shot it prior to coming to the store. The cellphone service isn’t great in the area.”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“Everybody is nice and very professional buy the majority of the employees put a smile and say good morning, good afternoon, the majority just has a serious face.”
“Great experience, forgot document at home they let me go get it when I got there they were super friendly and accommodating got in and out within 10 miniutes of going in for my passport.”
“New to the area, but go to the post office almost every day. All the employees I’ve met here so far seem really nice, everyone’s been super helpful whenever I need anything beyond just dropping my packages off. Also love that they have a bucket for dropping off pre-labeled packages. A lot of post offices don’t have that and then get mad when you have more than a couple to send out. Not these folks though!”
“I had an incredible experience at the UPS Store in Avon while navigating a very complicated foreign passport application. The Center Manager, Christina, acted as my notary and was absolutely exceptional. My application required specialized attention to detail across several pages and she was patient and meticulous to ensure everything was executed perfectly to avoid any processing delays or document returns. Also, the entire staff is fantastic and even while assisting me, I noticed how efficiently they managed the high traffic of package drop-offs and printing requests. Christina and her team are professional and reliable and I highly recommend this store!”
“Eric was very helpful and attentive. I didn’t catch the name of the older caucasian woman next to him she had glasses and her hair was graying. She was extremely rude to him and as a customer it made me very uncomfortable. You should not treat people like that, ESPECIALLY in front of customers.”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
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“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”