“I exchanged a purse there this week that had an issue with securing the detachable strap and the purse had been purchased on line. The staff could not have been more pleasant! Store is very clean, plenty of parking. Great all around experience.”
“Majority of my coach items I’ve bought from this location. The staff is always friendly and helpful and they always have a good selection in store. I have brought my mom here multiple times to get unique pieces.”
“Timberland is one stop shop for authentic leather shoes and boots. I really love what I saw in their outlet today. The staffers were also very helpful and polite. You can also pay with your debit or credit card just in case you didn’t come with enough cash. This Timberland Factory Store is located inside the Clinton Crossing outlier. There’s also wheelchair accessible entrance and parking
#FamilyFriendly #LeatherShoes #Designers #Shopping #Classy #Footwear #Connecticut #Boots OnGoogleMaps #LocalGuide.”
“The store didn't have my item in stock and very kindly showed me how to order it online and gave me advice on how to do so. Second time. I've been in the store both times. Incredible service”
“I have bought several things from this Brooks Brothers Outlet store and the staff is amazing! I am especially thankful for Isabell and Alexis, who go above and beyond for customers. They helped me order a jacket in a size which was not available in store and spent a long time helping me get the correct fit for a different sport coat for which I am very appreciative! Will continue to go here for my clothing needs.”
“Where to go off season to restock on missed VVI items and accessories at discount. Store itself varies little from standard retail format with FF&E of same level.”
“Like to go after tax free week (sales and clearance items are lower priced) more than makes up for CT sales tax. Great time to pick up a bathing suit, shorts or summer shirts at a steep discount.”
“Received excellent customer service today while shopping for a new wardrobe! I was greeted by all the salespeople and manager and was helped by everyone from the manager to the dressing room attendant. So friendly, great clothing and sales!”
“I went here over the summer after my best friend got married. This was my first time going in to a WHBM store. Their deals are great and the staff are all so kind. I don't live close to this store location in Clinton Connecticut but if I'm around the area again , I'll definitely come back here.”
“I was having issues returning a pair of jeans for some reason and the manager was one of the most kind and helpful people, helping me return the jeans and get a proper refund despite technical issues. (not sure of your name, but if you were the manager in the afternoon on 7/10, you’re amazing!!!)”
10AM - 9PM
Clinton
Womens Clothing
“Was able To sneak in during the pandemic AND tax free week without waiting in line. Due to some amazing sales I scored a leopard print, a-line skirt (xl- and actually a bit too big,although the fitting room WAS open), leopard print Capri leggings, and a gray suit skirt all for $41. They offered a 15% teachers discount (8/21/20)- just ask (and have some kind of proof). Great deals!!!”
“Always happy with my experience here, finding exactly what I was looking for, and the staff is friendly and helpful. If you want to avoid the crowds definitely go during the week and you’ll have a great time here.”
“We stopped again at the Premium Outlet Mall in Clinton to do some shopping. Have been here many times . Today looking for casual pants for both of us. Nice selection of merchandise and friendly staff to answer all questions.
A great place to shop.”
“What a great experience. The staff was incredibly attentive and helpful. I saw a sort that I really wanted but they didn’t have it in my size. They checked alternate store inventory, found the shirt, and had it mailed to me 2 days later. And, at the sale price!”
“I love stopping at this store, they always have very fashionable clothing at really great deals. The staff was super helpful and nice. They have both a men’s and women’s clothing department.”
“Great prices and good selection.
I was very impressed with the quality of Abercrombie they are great material incredibly comfortable and for the price well worth it it doesn’t shrink like crazy and it holds up well with washing and use.”
“Love this store - staff is always so helpful . I was in there this morning I can’t tell you how lovely the 2 young ladies were that helped me. Patient and very accommodating!
Great store with great customer service!”
“Omg, my son and I had such a wonderful shopping experience with an associate at Lucky!!! My son was expanding his wardrobe and wished to try different cuts. Anthony was great, he’s a keeper.
Julie Henry-DiLeonardo”
“I forget the name of the girl who helped me but was extremely friendly and one of the sweetest people i’ve ever met. She works great in customer service and deserves a raise!”
“This review is for Pamela, I walked in and wasn't sure what to get or even what size to buy. It has been several years since I have had to buy dress/work clothes. Pamela was super kind, she helped me find the right fit and size. I was so worried about being overwhelmed and she made it so easy!”
“I had a great experience at this store. In fact, it was the best out of all the other stores in the outlet, due to the customer service. I went to the UGG outlet earlier this week with my twin toddlers, who were in a stroller wagon, which made my shopping experience a little difficult to maneuver around. Every single staff member I interacted with was incredibly helpful in my situation, providing my children with stickers, notepads, and clipboards to keep them occupied while I shopped.
Every employee I encountered was polite and considerate. I purchased a few different items and was helped with each one with kindness and respect. I wish I was able to get the names of the employees, but they were all great. I left feeling accomplished and not overwhelmed, which is not always the case when shopping with toddler twins.”
“Amarosa was a pleasure to speak with on the phone, and just as nice in person. She is a wonderful woman - very knowlegeable and friendly. She made the entire experience easy.”