Horton Brasses, Inc. is a highly regarded business that has been providing exceptional quality products and services for decades. Customers praise the company's commitment to excellence, with one reviewer describing it as "the best" and lamenting that "businesses just aren't like this anymore." The company's staff is praised for going "above and beyond" to assist customers, even in finding hard-to-find items like antique drawer pulls. Customers are grateful to have access to this "older small factory" located in Cromwell, Connecticut, and many express their appreciation for the company's dedication to quality and customer satisfaction.
I’ve been working with Horton since 1975 when I worked with the owners grandparents. They are the best. Businesses just aren’t like this anymore and it’s sad that more don’t track like Horton’s, always toward the quality
July 2023
I have been here twice now looking for a drawer pull for an antique desk. Both times the person waiting on me went above and beyond to help me. My experience really made me appreciate how fortunate we are in CT to still have these older small factories. Never would have expected to find it deep in a residential area of... read full comment
April 2020
Purchase several Chippendale brass pulls after scouring the internet for them. They had the smaller sizes I needed, and I was excited to see they were local to CT where I live. Great customer service, they always got back in touch within the hour during the business day! 2 of the pulls below are the new ones, they blend... read full comment
