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“My battery died when we lost PowerTried to charge in my car and it died.Super service!!Picking up the next day..Coming back in February for my tablet and computer.Best service ever”
“Always a pleasure. Great customer service. Never had an issue going back at any locations to replace my broken screens. On top of that we have a lifetime warranty. Can’t get better than that. Thanks again.”
“Sales guy was actually super helpful which is rare these days didn’t push any thing on me and just took care of exactly what I needed for me.Verizon is expensive I’llGive ‘‘em that but hands down the best service I’ve ever had and I’ve had just about every service there is to have. This is the real deal folks, just walk in in you won’t regret it!”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“My phone stopped working.I walked in and they helped me set up a new phone.I didn't know people were making appointments and they still help me.Having the phone was important to me and my business. I felt welcome and helped. It was easy!”
“I would say thank you to Justin Simao who noticed me as soon as I walk in and was very articulate in communicating with me, My reason for being their was to get service for my new iPhone he was very patient especially after I told him about having social anxiety he made me feel like a V.I.P client spoke to me with the up most respect and understanding this gentleman is a great asset and I am grateful for having him helped me.AT&T awesome job”
“This store is literally the best cricket around. I've been coming to this store almost 7 years now and I've never had a bad experience, they always seem to have the customer getting the best deal in mind, while other locations are strictly trying to get the most money out of you not suggesting any type of ways to get discounts etc. This store on new Britain Ave isn't far from Flatbush Walmart and they literally saved me about $130 today when the east Hartford store I decided to try out because it's closer to where I live and it showed they had almost 5 stars so I was only in there about ten minutes and the guy working there was nice enough but when asked what's the cheapest phone available he messed up once and said at first $170 something and then when he repeated himself stuck with $190 and only gave me options between that and #240+ and that's plus activation fee and phone case and screen protector...uh uh...so left there and went right back to where I shoulda just went in the first place the cricket on new Britain Ave in west Hartford it's pretty much right on the Hartford line it's close by to Walmart. Got the phone I wanted, case, protector and they through in headphones for free and it all cost $150 and some change and I'll never go to another cricket besides them unless I'm in another state. They're the best, customer service and attitudes always good and nice. They al.oat always offer ways to help you get the best prices and they did not let me down today. Highly recommend them.”
“Outstanding speed and quality job on replacing my phone screen! I had my share of botched jobs from other companies who attempted fixes like this, but this site specifically was awesome! Great customer service, friendly and knowledgeable staff, with workable turnaround times. I'm blown away!”
“There is an AT&T store in Weathersford CT that employ’s someone who is not only an amazing person, but a true testament to humanity. I was in a very difficult situation I had lost a phone. New to the area with no family, friends, or established residence. This man sat and listened to my concerns helped me in ways that without him, I would have been able to help myself. I felt lost, and saddened by my situation that I did not feel would be resolved, he watched, he listened and without uttering a word made sure every I was dotted, and T was crossed. He calmly reassured me in his own way that things would be ok. He could have told me the procedure to have my phone replaced, and that would have been that, instead after hearing all that I was going through he said, just give me a minute. He found out that I was in a transient state living in my car, just starting a new job having no idea how to navigate the area without my phone, and without hesitating he went from a amazing employee to a phenomenal human being, and humanitarian. People like this are the reassurance that goodness still exists. He saw me, he heard me, and though I feel this way quite often he let me know you are not alone. It meant the world to me. This tremendous act of kindness did not go unnoticed. I hope this message reaches him somehow. I hope something happens for him that is unexpected but much needed. I hope blessings are unlocked for him even though he was just being himself. He will not be forgotten. Thank you AT&T for making the right choice with him. And thank you God for putting this man in my life when I needed it most”
“My phone was acting up so I brought it in. I thought Kim was very knowledgeable and she explained what was going on with it. She was so helpful. They're aren't many places with helpful AND friendly staff.”
“The salesman was good got me in and out in 20 minutes. He gave me different options on my iPhone and didn’t try to upsale me. I came here because of its ratings and it was worth the drive.”
“Today I was with Olivia. She transferred all my stuff over. Even though my phone was broke, she was able to do it. Thank you so much, Olivia, you are the best. I recommend everyone go to Olivia at T-Mobile West farms mall.???”
“Claudiana and her team were wonderful! We found the perfect phones, thanks to Claudiana's help and guidance. Highly recommend this store! - Wendy & Terry O”
“I have been there before too fix my wife's screen, quick and easy with great pricing. Just stopped in to fix my USB port. Fixed in 5 minutes from buildup. I greatly appreciate it.”
“Staff at the Glastonbury location were fantastic. I had to make an unexpected visit and I left with a new phone. The staff was excellent and helped me all the way through.”
“Not gonna lie, I came there after months of contemplating that I need a new phone I finally actually went and got one. But I had limited time and they got me in and out the door at great prices you will not be upset for going here you definitely will find what you need! Any questions just ask me. ??? The best deals, and the best phones. Great location too.”
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“William Mayes was a tremendous help with the dreaded process of switching off one account to another and additionally swapping a line from a different provider over to Verizon and setting up new phones and explaining everything into detail. Definitely recommend going to this Verizon store and asking for William to assist with any of your phone service needs.”