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“Absolutely thrilled with my experience! The staff was super friendly and went above and beyond to help me with my new phone. I walked out feeling like a valued customer and couldn't be happier with my service!”
“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“Went to the Cromwell location where Chris helped set up new iPhones for my husband and I. The process was seamless, and he explained everything in detail. All questions and concerns were addressed professionally. Overall great experience!”
“I went to the Plainville Verizon store with my wife and granddaughter to ask about lowering my phone bill. Not only did we get a more affordable bill we also added a third line for our granddaughter and great promotional free phone. Come see Ethan also the District Manager is phenomenal and very hands on.”
9:30AM - 6:30PM
578 Main St, Middletown
Mobile Phone Accessories
“Display on my MacBook Pro broke on Monday. Brought it in to the shop around 5p. They fixed it and had it back to me by 2pm the next day. Great service and reasonable prices. Can’t recommend them enough.”
“Great service and humble people.. lily helped in setting up my info and explain me about cricket At&t home internet that cost $47/month great network coverage n fastest speed..definitely recommended 👍”
10AM - 8:30PM
161 Berlin Rd, Cromwell
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“Great experience getting my iPad screen replaced! The service was professional, kind, and quick, and the cost was reasonable. Everything was handled smoothly from start to finish. I’m very happy with the service and will definitely use them again if needed.”
“Justin helped me transfer my service from my old iPhone 11 to my new 17 so quick and so easy. Not only was he friendly and made the process so easy, he offered to update and change my account in other ways to help me. The customer service I received with Justin and this AT&T location was the best I've ever encountered and I will 100% go out of my way to come back here to receive help in the future. Thank you again to Justin, you made my day!”
“Stopped in today for help getting rid of weird messages I was receiving. Staff was able to help me in minutes. Will keep coming back to this store. Always excellent customer service.”
“I got my Samsung a16 from this boost mobile store. Great discount I have been a boost mobile customer since 2007. The only store I come to to get the best service. Thank you”
“I came in to this Verizon to switch over and get a new phone. Liz was so kind patient and throughout the entire process. She helped me switch carriers and made everything feel seamless. She made sure I got exactly what I needed, and I really appreciate her great customer service!”
“I always get the best service from Quimoni, I accidentally pressed 1 in the survey, I meant to push 5, I’m always very satisfied. Her professionalism, smile, and courtesy is want keeps me coming back to this location. Keep up the good service Quimoni, you ROCK!!!!
Happy Holidays
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“Jordan was amazing. He was extremely knowledgeable and helpful. We had several obstacles we presented on our side and he perceived at every one. He's extremely personable, Friendly and super patient.I will be bringing my father in law in to switch to AT&T just like we did. This is all due in part due to Jordan. He's a true asset to your company and you're very lucky to have him.”
“The guy working there was amazing! He quickly identified and fixed the virus on my phone with great knowledge and efficiency. Plus, he was very friendly and made the whole experience smooth and stress-free. Highly recommend his help!”
“Steven is the coolest. He was very helpful in sharing information on my potential purchase and even had time to interact with my kids. Great guy. Great service. 5 stars for Steven all the way. AT & T, you’ve got a good one.”
“The representative was amazing easy quick with my electronics and my set up. Amazing store. Go check them out. Amazing customer service went smoothly without no problems. Also tried to find different outlets to give me the best customer service possible thank you total wireless!”
“Thank you Jenny for completing my SmartPay application and approving me with a New Samsung Galaxy S10. I'm so excited and I appreciate how patient you was with me in transfering all my info from my old to my new phone. Now this great customer service. Highly recommended”
“What a great experience I had at the Plainville, CT AT&T store today!!!! Two of the nicest, most helpful people assisted me—Jayla AND Adam—you should be so proud of them!!”
“KATIE C and the others have been very helpful to me. When it comes to buying a new phone or questions about your phone or making a payment they're very helpful especially the employee by the name of Katie C. She is smart and friendly and courteous”
“Y’all have to go see Jose at AT&T on Flatbush ave. He got me in and out with my phone with service all questions answered and was a smooth easy process. Shout to Jose !!!!”
“RJ was great. It was the second T-Mobile store I’d visited that day. The store was incredibly busy, but he took care of me incredibly well. I felt like I actually received useful and relevant information. I’m beyond happy with my experience.”
“Manager Michael was great. He was the only one in the store but was able to successfully manage 3 customers with calm integrity and a kind disposition. I was in just before close the day after the 4th of July and was in a really desperate spot, my phone having been fried from water. He was a huge help and did everything to help me get a new phone and get it set up. He was great, the best!”
“This is probably the best Cricket Wireless store I've been too. All the staff are friendly, knowledgeable and get your issues resolved. Its the only one I go too. Now if only the hours where later, we'd be golden 👌🏻 Keep up the good work yall 💪🏻”
“Great overall experience, the new store manager and rep are both fantastic. Store had great energy and they helped me switch from metro got me a free phone and saved me money on my monthly bill!!
Highly recommended especially over the other crickets in the areas this one stands out”
“Absolutely the Best customer sales & service in the Hartford area.I've purchased 2 phones in the last 5 years from them and always a quick easy process. The staff are on point and I would highly recommend them to anyone.”
“Shayna was amazing I always come back and have to come back for great service she was sweet her and Chris when he works always a pleasure bless you all thank you for the good service”
“My phone was acting up so I brought it in. I thought Kim was very knowledgeable and she explained what was going on with it. She was so helpful. They're aren't many places with helpful AND friendly staff.”
“After a week of no internet from another provider I contacted ATT about their 5G internet service. Cole at this store enlightened me on what was available to me. He was well informed about the product and I felt confident about going to the store to get more information and get the ball rolling. I saw Cole on Sunday. The store did not have the right modem but Cole’s manager checked nearby stores and found one. While I was willing to pick it up the manager said she would get it herself. An hour later we returned to the store and picked up the modem. An hour after that we were back up streaming and surfing the web. After the terrible service we had gotten from our 16 year provider our experience with Cole and his manager was refreshing. BTW we have been ATT wireless customer for over 20 years. They know how to retain. Thank you Cole! And please extend our appreciation to your manager as I did not get her name.”
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“I got locked out of my Samsung phone and brought it to this location after trying several other alternatives. Pierre was not only able to help find a solution but also explained what to expect and walked me through resetting up my phone. He was also helping several other people and remained calm, helpful and easy-going. I admire his knowledge and ability to multi-task!”