Budget Car Rental

Car Rental
Hours: Budget Car Rental is a rental company that has received mixed reviews from its customers. While some have had excellent rental experiences with great customer service and clean, beautiful cars, others have encountered major disappointments. One customer rented a Chrysler Pacifica minivan that had several issues, including an infotainment system that kept freezing, a flat tire, and a mushy ride. Despite the staff always being great, this particular rental was a letdown. In contrast, another customer had a positive experience when their reservation with another rental company fell through, and the Budget staff was able to help them out. The location in Danbury seems to be performing well, with customers praising the staff's helpfulness and efficiency during the pick-up and drop-off process. However, the location in downtown New Haven appears to be struggling with an outdated facility and a lack of car seats, leading to a frustrating experience for one customer. Overall, Budget Car Rental seems to provide a mixed bag of experiences, with some locations and rentals being exceptional, while others fall short of customer expectations. The company's strength lies in its friendly and accommodating staff, but it could benefit from addressing the issues reported by some customers.

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1. Danbury, Connecticut