Macy's, established in 1858, is known as the Great American Department Store, with over 740 locations and a strong online presence. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the variety of shoes, clothing, housewares, gifts, and furniture available. While many shoppers enjoy finding special occasion dresses and matching accessories, some express concerns about pricing. Regular prices tend to be high, although sale pricing can be appealing. There are reports of pressure to sign up for the store's credit card to access better deals. Customer service experiences have varied; many have praised the helpful staff, like Evan, who went above and beyond to assist a customer. However, some customers have expressed disappointment with product quality. An experience involving a missing diamond in a fine jewelry order raised concerns about quality control measures. Despite mixed reviews, Macy's remains a popular destination for shopping, balancing a good selection of products with varying customer experiences.
Meena in the men’s suit department was phenomenal. She was very knowledgeable and happy to assist us with selecting a fit, measuring, and pairing items. It was so nice to have someone actually want to help us while also being so knowledgeable about the store’s selection!
July 2026
Met Sue and Tara in the makeup department. They were so helpful so friendly so sweet will definitely love to come back and see them again.
June 2026
It's great having a Macy's at the Danbury Mall. They carry everything I need.
