Michaels Jewelers, owned by the Michaels family since 1885 and recently acquired by the Hannoush family, has been a trusted jeweler in Connecticut for over 130 years. Known for its exceptional and compassionate service, Michaels Jewelers strives to connect with customers on a personal level. Reviews highlight the knowledgeable staff, particularly Despina and Holden, who go above and beyond to assist customers in finding the perfect pieces. The store offers a nice selection of top-quality jewelry, and customers appreciate the helpful and patient service provided, especially when choosing gifts or engagement rings. While the overall experience is positive, some customers note that the computer system could be improved for quicker transactions. With a welcoming atmosphere and great music in the store, Michaels Jewelers aims to make every visit enjoyable, establishing long-lasting relationships with their clientele.
Fantastic service and selection. Everyone was so helpful, and Despina helped us pick out the perfect engagement ring! They were able to ship out-of-state and made the whole process stress-free.We will definitely be going back for wedding rings in the near future.
February 2024
My wife and I had such a great experience with Despina. She was extremely knowledgeable and went above and beyond to help us find what we were looking for (and what we didn’t know we were looking for)! They have a nice selection of jewelry. We will be long time customers, very happy!
December 2023
Holden helped me get my chain fixed. The turnaround time was less than expected, and the quality is excellent. Holden also helped me find a gift for my friend's birthday and I couldn't be happier ?
