Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and a Rewards loyalty program. Its mission is to improve the health and wellness of communities. Reviews highlight excellent service from very helpful and friendly pharmacists and staff who care about customers. They provide direct and correct answers for over-the-counter or prescription medication questions. Many customers report being treated nicely, with staff being good to their families. However, one experience noted challenges with staffing, leading to significant wait times for a prescription. A customer, while understanding of staffing difficulties, encountered an initially dismissive interaction before service became pleasant. The feedback suggests an opportunity for further staff training to ensure consistently respectful service, as customers do not expect to hear dismissive comments when paying for service. Overall, customers confidently choose Rite Aid for everyday health and wellness needs, where the staff is often capable of providing great, helpful service.
Excellent excellent service from the pharmacist. Rebecca is very helpful and cares about the customers. They all are good to my family and have always treated us so nice. great staff.
March 2024
If you have questions on over the counder or RX meds then this is the place to go. Direct & correct answers!!! All personal very friendly and helpful!
September 2023
Everyone in the pharmacy department was so helpful and took the time to kindly explain things to me.
