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“Optimum should be proud of employees like Carter, his customer service abilities are excellent from start to finish. He listened, took the time to understand, and provided the equipment and explanation necessary to remedy our situation ... and all with a great attitude.”
“Called and was told my order was ready for pick up. Arrived and sure enough my order was ready. Friendly staff who quickly verified account and I was out the door with my new phones. Convenient, reliable and worth picking up your product there.”
“I was recently at this T-mobile location and for the amount of customers to staff ratio, Izzy was amazing at prioritizing time and making accommodations to make the best experience possible . She quickly helped me with my issue that I came in with and Emmanuel also was great. Very friendly , efficient and helpful, would recommend!”
“I had a great experience working with festus. He was professional, knowledgeable, and patient throughout the entire process. He answered all of my questions, explained my options clearly, and made sure I got the best plan for my needs. His excellent customer service made the experience quick and stress-free. I highly recommend him!”
“I had a great experience at T-Mobile, especially thanks to Dre. He was incredibly friendly, helpful, patient, and professional. He took the time to explain everything clearly and made the whole experience easy and enjoyable.
It’s not every day you meet someone who genuinely cares about helping customers. BTmobile is lucky to have someone like him on the team!
Highly recommended!”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
“I bought a phone at the Norwalk T-Mobile store. The salesperson, Armando, was excellent! He was very knowledgeable and friendly. If you go there, ask for Armando!”
“Tatianna “Tati” by far has great customer service skills. She is calm, positive, professional, knowledgeable and gets things completed efficiently. Her manager was very helpful as well. Great team over there! Thanks guys!”
“Came in because the battery on my sister's phone was bulging (obvious overcharging). They were able to download all the info despite the condition of the phone. Got her a new Samsung A17 5g, she's so happy ?”
Open 24 hours
3 High Ridge Park, Stamford
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“Awesome service so far. I’ve been with Frontier for the last 30 months at two different homes and only have good things to say about the installation process, the quality of service and their customer services. Won’t even think of switching providers.”
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“Tahir did a fantastic job, was professional, timely and polite and respectful. He was able to multitask and keep the process of buying 2 new phones, dealing with passwords and apps very professionally. He has a unique style that is calming during stressful time. We found Tahir very knowledgeable, great with suggestions and trustworthy.”