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“It was rather wonderful. Jake Belousov accomplished what no one else has figured out for months. He did it professionally, calmly, respectfully, and with a bit of humor. What a sense of relief.”
“We have a business account with 3 phones and an iPad and we can’t afford any downtime and Troy made it quick and seamless and we never skipped a beat, he was true professional”
“Excellent experience at this location, staff was amazing from walking in the door to making sure I had everything I need, this will be my Verizon store from now on if I could give more than 5 stars I would”
“Victor and Jaia were so kind and helpful as always! All the staff at this store is wonderful. Thank you for helping me and making my day every time I visit with a problem.”
“I was supposed to get a survey to fill out about my experience, but I never received it, and I really wanted to make sure Izzy gets the recognition she deserves.
She was honestly so kind and patient with me. She took her time explaining everything, answered all my questions, and made the whole process way less stressful than I expected. You can tell she genuinely cares and isn’t just trying to rush people through.
It’s not every day you deal with someone who’s both knowledgeable and actually nice about it. Izzy made a frustrating situation so much easier, and I really appreciated that.
T-Mobile is lucky to have her!”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
“I was there yesterday while a man yelled at two women calling them incompetent which was very rude. they handled it very calmly and offered him support even though he was screaming , these are the sweetest people i have encountered. every time i come in here they have the best music and the best energy . I've been with you guys for 12 years and wouldn’t want to be anywhere else GO DARNIOR PLAZA”
“Went in bc my phone wasn't working properly and wanted to know my options. The staff was super friendly, very knowledgeable, and helped me find the best option. Every technical road bump they smoothed over easily. I was helped by Tati, who, while porting my old phone to my new one, made that boring process very enjoyable. And during that time, the entire staff was noticeably attentive to everyone who came in. I highly recommend this location.”
“I stopped by the Norwalk optimum store and what a breath of fresh air. Ken and the team were awesome - they helped me as I had a remote issue - swapped it for a new one no questions asked. So much easier and friendlier than customer service. They made my day - thanks for being so friendly and efficient!”
Open 24 hours
3 High Ridge Park, Stamford
Internet Service Providers
“Awesome service so far. I’ve been with Frontier for the last 30 months at two different homes and only have good things to say about the installation process, the quality of service and their customer services. Won’t even think of switching providers.”
“I've personally been through numerous such service installations over the past decades and I must say that this was the absolute BEST one I've ever experienced. The technician was cordial, professional, did everything to my satisfaction and left as though no one had ever been here except my new fiber internet was chugging away. I know I've read bad things about Frontier installation but this was the exact opposite. Kudos to the tech who did this.”
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“Worked with Johnny to upgrade my phone and the service was excellent. He made the process easy and stress-free. I’ve been coming to this Verizon store for almost 17 years and have always had a positive experience.”