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“The staff at this location are so welcoming and willing to assist no matter what the customer needs- shout out to William who is always willing to help with last minute request. I appreciate the community bank service.”
“These people are the nicest sweetest people you'd ever want to meet, this is the reason I give them a 5. I'm good with all the bank services except for the 37 dollar fee for an overdraft if you don't have the protection and there are good reasons not to have it..other than that..the people alone are worth it! In a world where customer service is severely lacking they make up for it!!”
“Akan helped me out. I was in at 9am and was taken care of by 904am. He really listened to my concerns and helped me out quickly. Appreciate that because I had to be somewhere right after. I've never really had an issue with this bank location. The staff are professional and friendly and seem to want to resolve your issues. I also didn't realize we can make appts online, so I really appreciate that they've always helped me as a walk in. They should advertise making appts online though on their door or something so people are aware. Also some of the atms don't work quite often which is an inconvenience. So going forward, I would like to see the equipment/tools working more times than not”
8:30AM - 4:30PM
741 Hopmeadow St, Simsbury
Banks
“Best bank around. Staff is awesome. They really care and do their best. Always seems to be one step ahead in understanding what I need in a bank that I use for both personal and business. Very community focused. Thank you!!”
8:30AM - 4PM
699 Cottage Grove Rd, Bloomfield
Banks
“I have been with American Eagle Credit Union for over 20 years. Awesome Customer Service, Great programs, Professional, Organized and very attentive to your needs. The best decision I ever made when it came to banking. Highly Recommended!”
“Overall I'm happy with the service provided at the Credit Union. I would recommend DPCU to family members/friends. There courteous and pay close attention to your needs. D. Mebane : )”
9AM - 4PM
770 Main St, Agawam
Banks
“Worked with Donna. I really hope it’s Donna. (She was one of the managers) she was so great. With the COVID crisis. Helped me open savings accounts for my kids. Start tenant landlord accounts. All while me sitting in the parking lot. She wore all proper PPE. Including gloves and mask. I am very very happy with what The Agawam Branch. Thank you Donna. God Bless”
“We entered when the bank was about to close for the day! We were helped anyway!! Henry went above and beyond!! He deserves a raise!
This place was like the inside of a Lamborghini dealership! Really clean!”
“Absolutely lovely establishment. Kayleigh was so helpful when I had to transition my banks and made everything very seamless for me. Customer service has always been paramount here. 10/10 would recommend.”
“I will tell you. I have and still have to interact with a lot of businesses. The ladies at this Credit Union "ARE THE VERY BEST EVER". So personal, when a member can walk in and they have thousands of members, but still greet you by name, ALL of them are able to do this not just one of them, IT CAN GET NO BETTER. I guess I should thank my husband for that...as he's been there for many more years than I have...”
9AM - 5PM
2 N Rd, East Windsor
Banks
“The employees at this bank branch are consistently courteous and accommodating. They are always eager to help customers in any way they can. This is the premier branch in the area. I highly recommend it to anyone looking for a great banking experience.”
“I have been a customer for almost 30 years and have never thought once about switching banks. All of the employees are very friendly and helpful. They go above and beyond your expectations!”
“Maragarit was are very professional and knowledgeable. I had an appointment with Maragarit for 11 am and she greeted me at the door. She was well prepared with all the documents for me to review & sign, friendly and efficient with my time. Absolutely one of the best branch representative I have worked with over the years. Extremely satisfied and I am sure I will be doing more best with Wells Fargo in the future.”
8:30AM - 5PM
714 Hopmeadow St, Simsbury
Banks
“Staff are extremely helpful and friendly, however TD Bank it self has been adding useless d*** fees to simple transactions over the years. This TD Bank location is great, TD Bank it self sucks though....”
“Keitha Pollutro was outstanding in processing my membership and auto loan. The firm to add direct deposit was also very helpful- no need for voided check. Excellent loan rates and her obvious love of her job made this normally boring or nerve-wracking experience an absolute pleasure!”
9AM - 5PM
655 Main St, Agawam
Banks
“I would have to say without a doubt that Westfield Bank was the greatest bank that I had the pleasure of banking with . Mary Ann the branch manager assisted me both times with a line of credit. Her excellent knowledge in banking and her friendly skills made it easy on me. I wish to thank her and the team of tells for the outsiding work they do.”
“I’ve always been a big bank guy. No more. Windsor Federal has exceeded my expectations in a variety of areas. As a real estate lawyer, I am keen to loan terms, rates and closing costs for my clients. Windsor Federal has all of those bases covered and then some. As a personal banking customer I value being recognized when I walk in the door and building relationships with the tellers and bankers. Windsor Federal has those bases covered too. Big bank products with the personal touch of a small local bank, that’s Windsor Federal.”
“Every time I visit this branch, I am always greeted by friendly and professional staff member.
The wait time is little longer than usual but once you are with the team member, every thing is well taken care of, be it a new account opening or anything else.
It’s a great to have this branch as part of Avon community.”
9AM - 4PM
27 Dale Rd, Avon
Banks
“Liberty Bank is wonderful. The representatives are not only knowledgeable, they greet you with a smile and often by name. Most recently, Lucian put in the extra effort to make sure my transaction was seamless. Highly recommended!”
9AM - 5PM
310 W Main St, Avon
Banks
“I have been with Flora and Team since I moved to Simsbury 23 years ago. This bank is like a family . Everyone is helpful and kind, and very knowledgeable. Every experience is incredible ! They take time to help in any situation with a smile . I highly recommend this bank.”
“Nothing but fantastic customer service from this branch. Patrick is phenomenal! Always going above and beyond to meet AND exceed the customers' needs. Whenever I have an issue, I can always count on him to get the job done right.”
“Absolutely love going to this bank! The staff are so professional and friendly. I’m in and out always. No fuss! Would recommend over and over for anyone looking to bank at a local place!”
“This place has amazing customer service! So much so that...
I moved south 10 years ago and STILL have them as my only financial institution. Going on 40 years now!! A lot of people don't know that if you move out of CT, you can still use the co op system they have set up... ASK THEM ABOUT IT!! For the love of GOD, do not deal with those big banks.. ugg”
“My wife and I just opened an account not too long ago at this branch and since the moment we walked in, we have experienced nothing but awesome customer service. Everyone is super friendly and it's just a very nice thing to know if you are having any sort of problem with your account, they are quick to help and fix it the best way possible. I just had a small issue today as far as an overdraft issue with our account, I went in right away and it was fixed right away. Each person we had met to fix the problem. Amazing customer service and I'm very big on that. The manager was great as well she followed up with us right there in person to make sure everything was taken care of after Selia had fixed everything. I wish I knew everyone's names but just know anyone you go to at this branch will take good care of you.”
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“I came into Windsor Federal Bank to update my mailing information for my Abel Counseling LLC Checking Account. As usual, the staff was friendly and knew customers by our first names. Windsor Federal, in addition to being friendly, does a terrific job of monitoring customers account activities to prevent scams. This is one of the best banks in Connecticut.
Orlene J. Green”