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“Our son took us to pumpkintown USA I bought a few items a white pumpkin & purple cabbage plant. Our son bought their famous apple cider doughnuts. We drove thru the pumpkin theme patch.”
“My sister and I came in here for a new battery for my car keys today. I asked the gentleman at the register if there was any way he could help me take the key apart. He took his time to take my key apart, get the new battery and replaced it all for me. He was so kind and friendly and went way above and beyond!!! I did not get his name but hopefully he sees this and realizes that he made my day. Such great customer service!”
“The best hardware store in CT, Taylor, Jarrett and BJ do a phenomenal job, they have a wide variety of products and they are very knowledgeable. 10/10 recommend to anyone in the area”
“Ace Hardware in Colchester, CT is top notch. We moved to the area a little over a year ago and first began shopping there, originally due to the proximity, but continue to go because of the outstanding customer service. All the associates, both junior and senior, are wonderful! It is a little like stepping back in time and experiencing what great customer service used to more commonly be. The associates have always been genuinely interested and invested in helping us. They give wonderful advice and if they don't know the answer, they pull in another associate for wisdom. It's especially impressive the work ethic we have witnessed from the junior associates. We have gotten the impression that the senior associates have either mentored them wonderfully and/or they are just incredibly self motivated. Regardless, it's refreshing to witness and experience. It's also impressive how well the any of the associates remember us and ask us how we are doing AND they remember if you've served in the military. Ace Hardware in Colchester, CT is a hidden gem in our opinion. Again, it gives such nostalgic vibes of yesteryear when your neighbors were your family. We truly hope the associates at the Ace in Colchester know that these acts of kindness with their customer service, although may seem small, always have a positive impact on our day. It also gives us hope that their are still business', like Ace, where we can shop and the associates still do the right thing, take pride in what they do and appreciate their customers without fail. They all really deserve recognition.”
“The old 'Higganum Feed' was a dump and the people working the same sort you'd encounter at an inner city auto shop. The place is under new management which clearly takes pride in the appearance of the place and the gentleman behind the counter is friendly and helpful. Give it a try and you'll see for yourself. And no, no interest in the place, couldn't tell you the owners name.”
“Great people who really know what they’re doing. They helped me choose the right snowblower, didn’t try to oversell me, and were there for me when I needed help afterwards.”
“BEST HARDWARE STORE IN CT!!!!These people KNOW what they are doing!!!!!!!!Extremely nice, knowledgeable!!!!!!!You definitely will not find this kind of service at a big box stores!!”
“This place is NOT closed permanently. Fun place with a little bit of everything. Ive gone in there when I needed things around the house, but also just to kill time with my 2year old niece who enjoys finding all sorts of fun treasures too.”
“Great store!! Local owned and sooo soo kind everytime I go whether for birdseed or odd garden/car stuff. Super friendly and they always carry my mulch bags or birdseed to my car. Won't stop going ever.”
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“⭐️⭐️⭐️⭐️⭐️ Five Stars Isn’t Enough! I’m not even sure where to start — this business, the staff, the atmosphere — everything about Shagbark is above and beyond amazing. We moved to town almost three years ago, and from day one, we were treated like family. We rely on Shagbark for everything: animal feed, bedding, gardening supplies, and even materials for our next big house project. Our children love coming along (mostly for the popcorn, of course!), and every visit makes us feel welcomed, appreciated, and never like a bother. I recently started a local cottage bakery and had the honor of being a vendor at Shagbark’s Fall Festival. I must have asked a hundred questions during the process, and not once did anyone make me feel like I was being a nuisance. The staff’s kindness, patience, and genuine support for small businesses are unmatched. Shagbark truly embodies what it means to care for a community — from giving back to supporting local families and making every customer feel at home. It’s a blessing to have them right here in our town. If you haven’t been yet, go! Local or far you won’t be disappointed. You’ll find everything you need and leave with a smile. Shagbark is one of a kind. ?❤️”