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“I have had Monica as a teller 2 times. She is an absolute doll! Always smiling and super helpful. She takes the time with you and goes above and beyond. Citizens Bank is very lucky to have her!”
“Had a really great experience at Chase thanks to one of the private bankers there. Alejandra was friendly, attentive, and made me feel like more than just another account. Took the time to really listen and offer advice that actually fit my situation, not just a script. It’s rare to get that kind of personal attention these days. Highly recommend stopping by and asking to speak with their private banking team, you'll leave feeling confident and taken care of.”
“They know you by name there, and it's refreshing at a local bank. I do all my banking with Liberty, and I prefer the Marlborough location. Their hours are easy to navigate, and the people are incredibly nice.”
“Not sure what's going on with those reviews from 6 years ago but I have never had issues with standard banking transactions or customer service. I opened my account over 15 years ago when it was CT Bank & Trust, which was taken over by People's Bank, then by Berkshire Bank, and now last year by Beacon Bank. I never had any issues with any of the transitions and my first set of checks still worked throughout. It didn't support Zelle for a bit but eventually did. Granted I've never used them for any complicated transactions. When I took out a car loan I used Cencap Credit Union, which I highly recommend, as they benefit the local community”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
“We had a wonderful experience recently with Patricia Sanchez at the Glastonbury BOA branch. We wanted to make an account ownership change with a friend from Western Connecticut, and Patricia was friendly, courteous, competent and professional in all aspects of the transaction. Definitely would recommend her for any future banking needs you might have in the future.”
“It had been over a year since my last visit, and I was genuinely impressed that Terrance and Karrion at Liberty Bank still remembered my name. That kind of personal touch is rare these days. They are always attentive, friendly, and make every interaction feel welcoming. I especially appreciate how they acknowledge my whole family when we walk , really adds to the warm, hometown feel. Liberty Bank truly feels like the best kind of small-town banking experience.”
“Liberty Bank in Moodus, Connecticut is outstanding! The staff was absolutely amazing—friendly, professional, and always willing to go above and beyond to help.
The branch is conveniently located right in the heart of town, making it easy to stop in whenever I need to.
I couldn’t recommend this bank more highly for anyone looking for exceptional customer service and a welcoming atmosphere.
Warm regards,
Dennis Schleicher, YouTuber with over 90K subscribers and content creator on Instagram”
“I have had only good experiences with American Eagle over the 20 or so years I have been a member. I know that typically people who are upset file online reviews, so I wanted to toss my thoughts into the ring - particular compliments to Sholanda Williams, who has always been hugely helpful in my dealings with the credit union.”
“I have been a customer of M&T Bank for at least 15 years. I just recently moved to this area. This is a new branch for me. I had a possible identity theft issue. I had to go into the Bank to resolve it. The Vice President and Branch Manager Ms.Ariel Garcia, listened to my situation and all my concerns, gave me great advice, and suggested I close my old accounts and open new ones. She could not have offered better customer service. Helping me resolve this issue in a timely manner and taking care of everything to open my new checking and savings accounts and managing all issues related to M&T Corporate . She made me feel confident this matter was resolved, and my finances were once again secure. She gave me a complete package and welcomed me to her branch of M&T as a new customer. I was so impressed with the impeccable service. That's what you want from an institution that manages your money. I highly recommend M&T Bank, and I especially recommend this branch in Glastonbury. Thank you so much, Ms. Garcia. I appreciate all your efforts, and thank you for the warm welcome to your branch.”
“Alex and Jaz were so friendly and helpful! I had to get a new card and expected the process to be lengthy and stressful, but thanks to them it was quick and easy. Thank you!”
“I had a somewhat unusual request. My elderly mother is in a nursing home and her application to DSS for Medicaid was still being held up for well over a year. She only had $45 in her Santander Checking Account and $20 in her Savings Account. DSS requested full statements going back 5 years which I could not get online. Every step in this long process has been thwarted with quick, unapologetic refusals to help. That means a, until I called Santander Bank and they transferred me to Lisa in their Glastonbury Branch. Lisa took the time to actually listen to my issue and assured me that she would do her best to help. She asked me to come to her office at the end of the day. I actually felt a glimmer of hope which I haven’t felt during this whole process so far. I went in at the end of the day, and Lisa presented me with the stack of paperwork that DSS had requested. I cannot express how grateful I am to Lisa and Santander Bank. Thank You!”
“Very friendly and professional staff. I have been banking there for a few years and have always had a good experience conducting business at the Glastonbury branch.”
“Always helpful, respectful and efficient. I stopped going to the office in Fox Run Mall as soon as I discovered this location! I feel like the Hebron Avenue office appreciates my business.”
“Came to deposit a check and receive a card. The tellers at the front desk were very nice and Jake let me use the bathroom despite e not being public. Appreciated the service”
“Our company has been working with Webster for quite a few years now. We have several million dollars worth of business with them. I have to say being only here going on a year, I am always pleasantly surprised with the service we receive. You would image with that many irons in the fire we might be considered a pain in the you know what but every time we are met with smiling face and an eagerness to assist. So a special thanks to Eve Acosta & Annette Larabee for everything you do! I really appreciate it and look forward to our continued growth and success as a team.”
“Jennifer is great. Really easy to set up accounts and she helped me get all my finances together as well as help me consolidate. She was really sweet and very professional. Kudos to her and the rest of the staff!”
Closed
31 Main St, Hebron
Banks
“A few years ago I was going through a rough patch in my life and I was at the end of my rope, nothing was going right for me and my car ran out of gas during the morning and I pulled into the Keybank in hebron with a dead car feeling mentally drained. One of the bankers that was going in saw how drained I was and how much my life was torn up just by how mentally worn I was. The banker was a guy in a BMW and he had glasses I wish I caught his name because he gave me $20 and told me not to worry about it. I dont use this bank as my primary banking but if I were to choose a bank this would be the one to go to.”
“It looks like most people have written reviews to complain after they had a single bad situation\experience that they did not like. I have banked with the branch for 5 years and have always had good customer service. I took our a mortgage couple of years ago and refinanced this year, every experience has been positive. They recently notarized some my documents for free which is a nice convenience, and the ATM always works. I have been a BOFA customer for 15 years and cant say i have had a particular bad experience at any point. Hopefully i dint jinx myself. ;-)”
Closed
31 Main St, Hebron
Banks
“I had a very pleasant experience with everyone I dealt with at Key Bank in Hebron even though I wasn't really an official member of their bank. I have been busy lately but they impressed me so much that I plan on returning to open an account there and transfer the money remaining in my unemployment account to make it easier to access. Thanks to Deborah and Gloria whom I mainly dealt with and a teller who I mistakenly misremembered as Janesy (sorry?). Nice people.Tom”
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“Local Liberty Bank is very friendly and willing to help every time I stop by. Manager Maria is so kind and remembered my name. No more big banks for me!
Try out their partner Raymond James Financial Services. Alex has been so instrumental in my family's financial security. Thank you everyone.”