We just opened a new corporate account at Berkshire. Stacey and Lisa have provided excellent customer service so far. I've read the awful reviews and can honestly say I haven't experienced anything like that. The branch in South Windsor has been great also.
February 2021
So rude the manager supervisor wouldn’t give me the number for someone higher, he refused the whole time. Pushing costumers away with terrible costumer service
May 2020
I have been a member of Berkshire Bank in Glastonbury since 2015. Jason, one of the branch associates, has always provided me with outstanding customer service and assistance. Jason goes above and beyond for customers. A+!