Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, blood, urine, and routine lab tests. Patients can schedule appointments through their website or by calling the provided number. Masks are required at all locations, and COVID-19 testing is not available for those with symptoms within the last 10 days. The clinics are generally well-organized and clean, with some locations offering specialized services like pediatric testing, glucose tolerance tests, and wellness screenings that include biometrics such as height, weight, and blood pressure. Many patients have had positive experiences at Quest locations. The staff, especially phlebotomists, are often praised for being friendly, professional, and skilled—able to draw blood quickly and with minimal discomfort. Several reviews mention that staff members are caring and make patients feel welcome, with some describing their visits as surprisingly pleasant despite common fears about blood draws. In particular, some locations are noted for their efficient service, quick results, and pleasant environment. One location in East Hartford was highlighted for its professionalism and convenience, especially for local residents. Overall, Quest Diagnostics provides reliable, professional lab services with courteous staff and a focus on patient comfort and safety. The facilities are clean, and the process is quick, making it a trusted choice for routine and specialized testing needs.
I am very nervous around needles and when Erica drew my blood, I never even felt it. Thank you Erica for making me feel comfortable during my visit
October 2024
I had a wonderful experience getting my blood drawn at this location, the phlebotomist was SO friendly and caring. Made me feel very welcome. Facility was SUPER clean and organized. I would absolutely go to this location again!
September 2024
The ladies at the clinic was professional. Kind, considerate and easy to work with
