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“When I first purchased my vehicle from Mike and Tony’s, I had a great experience. The staff was friendly, and I left feeling confident in my purchase. Unfortunately, a few challenges have come up since then.
Within six months, the car has experienced two breakdowns and is now in need of a new engine. It’s been at the service center for over a month, and I’ve been in contact with Sims (the service manager) and Tony as they continue to review the situation.
While it’s been a frustrating experience being without my vehicle, I’m hopeful that the dealership will stand behind their customer service values and help find a fair resolution.”
8AM - 12PM 1 - 5PM
4 Simon Rd, Enfield
Towing
“Had some work done on my van. They got me in as quick as possible. They are honest, professional and fair. If I am in town and need repairs, I will be going there. The van is doing great. Thanks to all of you.”
“Had a problem that was major at tire shops, but was a piece of cake for them to fix here. They were able to squeeze me in for this emergency, and charged reasonable rates for the work. If I lived in the area I'd be a regular customer.”
“Smyths Auto & Truck is clearly the best for all of your car's needs. I've brought my car there several times and I am very impressed with how amazing they are and how good my car looks when I pick it up. Steven is the most professional person I have ever dealt with in the auto arena. I will continue recommending Steven and Smyth's Auto & Truck to all of my friends and family!”
“I have a Prius Prime and it does not have a spare tire. I called AAA and they sent me one of your trucks. I have to tell you that your driver was amazing!! He was so upbeat, kind to me and a family with young children. The little boy was fascinated by the tow truck and Norman showed him how it worked. I wish all employees could be Norman! There would not be any hate in this world with people like him. Thank you Norman!!!”
“Got our truck right in and found some concerning issues and repaired everything right away! Very happy with Jay and his crew, plus the truck was Guns beautiful! Thanks”
Open 24 hours
4 Nutmeg Dr, Ellington
Towing
“My truck broke down on 84 and I called my local shop. They referred me to JPM and they were there quickly. Very professional and was even able to navigate my 600 ft driveway. Great job.”
“My vehicle came in for a paint spray removal gone wrong by another company. Kar Kare not only corrected the mess the other company made of my vehicle, but the made it look like new.”
“The owner went above and beyond to help me out after my car got a flat and I was hours from home. He could have just left my car at the AAA garage, who didn’t have the tires I needed and could not help until days later, but instead he helped me out and drove me to a garage that could put new tires on same day. Beyond grateful I’m not stuck crying in a parking lot ??”
8AM - 4:30PM
220 Hartford Turnpike #2823, Tolland
Towing
“My car is so clean I don't recognize it!!! New axle and wheel heck, they even polished my headlights!! SO coming back here again. Hopefully I won't need to...”
“Century Collision did an awesome job fixing my car after I was rear-ended. They were able to get me in quickly and fixed my car quickly. They're professional and honest. My insurance would only cover the cost of non-OEM parts, but CCC was able to find a dealership that would match the price so I was able to get genuine OEM parts for the price of aftermarket. If you need bodywork done to your vehicle, I'd suggest checking them out.”
“These Guys are Great my 2012 Jeep was leaking water and had a broken belt I dropped off car Wednesday am was given an estimate later that am and car was ready to go before 3;00.Fixed right the first time and has been running great I drive alot and have owned many vehicles this was the most positive experience of customer service in a vehicle repair establishment I have ever seen.I would highly recommend this place to anyone in need of car service,Service: Engine repair”
“Rich at Doanes Accent Auto in Suffield is a great guy! He is very professional and helpful. I would recommend him to anyone needing an honest mechanic - give them a try!”
“Chuck was awesome when I had a problem with my rental from Budget. He was supposed to help me with a tow and instead got the folks at Budget to bring me a new vehicle!! He went the extra mile for me even though he lost some business in the process. He saved me hours of time and effort. Thank you Chuck!”
Open 24 hours
917 Center St, Manchester
Towing
“I got into an accident and my car towed to Charlie’s. The tow truck driver that arrived was very kind and helpful. When we went to pick up my belongings everyone we came into contact with was super nice and helpful. I would highly recommend them, they made a nightmare situation a bit easier.”
8AM - 5PM
23 Field Rd, Somers
Towing
“Alex is my go to followed by Dave. Trusted local small shop mechanics who specialize in foreign cars. Although I still take my 4Runner to the dealer for big things, everything else I go to these guys. Especially when I source my own parts, such as brakes, calipers, rotors, most recently a rear hatch actuator lock replacement, etc. No problem for them.
I’ve had a couple of bad experiences in other small shops around town here, particularly one shop on Main Street in Stafford Springs. Not with these guys. I have recommended Peoples Auto to friends and coworkers in (and out of) the area as well. No bull shit assessments, fair prices and good work.
I trust them with my cars and that’s (simply) what you need from your local mechanic shop, trust.
Would recommend to anybody.”
“Jim, the owner is a really nice guy. Sadly my car that was towed to this establishment turned out to be totaled, and couldn't be repaired, so this review is solely about my interactions with the people who work there, and they were all very friendly and helpful. If you're ever in an accident and need to get towed and have a choice, have em tow it here. They are very upfront, honest and helpful.”
“They really helped me out.!
Went to pick up an alternator and the vehicle broke down in lot!. Al Mike and the guys got me going again! Saved me a bunch of time, towing and aggravation! Excellent parts and service! Life customer here! Thank You!”
“Everyone was very nice and patient, had to to stay the night truck was out of service with a broken leaf spring. They made me feel at home let me watch TV and had conversations with the owner. They got done with the difficult job within the next day and was back on the road and they had one the most beautiful bullys I ever seen mechanics were nice and professional great service.”
“Everyone at Mike's Towing are incredibly kind, helpful, and professional. From the moment I needed assistance, they made the whole process so much easier. The team was not only efficient but also genuinely caring. A special shout-out to the wonderful lady I spoke with over the phone today- she was so pleasant, warm, and welcoming. It is clear that Mike's Towing appreciate their customers and goes above and beyond to provide excellent service. Highly recommend them if you are ever in need of towing or assistance!”
“EVERYTIME something is wrong with my car , I instantly bring it here. Great prices , tron listens and will let us know what needs to be done now and what needs to be done eventually later on.Services: Auto maintenance”
“Jeremy the auto Mechanic at Ranco is the best Mechanic I've ever had. He always gets My Jeep back on the road fast and actually listens and understands My concerns.”
Open 24 hours
165 Benton Dr, East Longmeadow
Towing
“I had to get my truck in for service before a storm shut the roads down. Bach stepped up and had a flat bed ready to go right when it was promised. 100% recommended.”
7:30AM - 10PM
184 Talcottville Rd, Vernon
Towing
“We had the same part fail twice within a very short time period. The original part was under warranty but we were not interested in putting on another part that might break and wanted to upgrade. We went to our local autozone who didn't have the new part and they sent us to the Vernon store. At Vernon, Javi and Ryan were very helpful and were able to return the old part and put the price toward the new part. Very helpful and great service!”
7:30AM - 4PM
1213 Blue Hills Ave, Bloomfield
Towing
“Friendly and polite, geniuses at their craft, you want a genius mechanic, go here! (Knowledgeable, won't spend your money on process of elimination like most mechanics) Fair prices for exceptional work. Had me off and running in no time. SPECIAL THANKS TO TRAVIS AND COLLEEN ?
Genuine people, honest and forthcoming ☺️
I highly recommend after my first visit, I will now recommend them to family and friends as well. Be blessed ?”
“⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience at Mill Street Auto – Vernon, CT
Although I haven’t purchased a vehicle yet, the experience I’ve had with Scott at Mill Street Auto has been so outstanding that it deserves a review on its own. From our first phone call to the in-person visit and test drive, Scott showed a level of honesty, respect, and genuine customer care that is incredibly rare in today’s used-car market.
From the start, Scott was accommodating and flexible with my difficult schedule—something I deeply appreciated while managing a family member’s health issues. He never used any high-pressure tactics or the typical “used car salesman” approach. Instead, he was patient, straightforward, and willing to work around my needs.
When I arrived at the dealership, I was pleasantly surprised to see him chatting with people from the neighborhood like old friends. He immediately introduced me, treated everyone respectfully, and then politely shifted his attention to me since I had traveled quite a distance. It spoke volumes about his character and the trust he has built within the community.
One of the most impressive parts of the experience was the test drive. As a fellow veteran, I appreciated his directness and integrity—he encouraged me to take an extended drive under different road conditions, not just a quick loop like most dealers do. He wanted me to be completely comfortable and confident in the vehicle, and that level of transparency is almost unheard of.
When we came across a small issue neither of us was familiar with, Scott had the shop mechanic check it out and got back to me within an hour with answers and a solution. That kind of prompt, honest communication is rare in any business today, let alone used car sales.
I also witnessed him speak with a previous customer who brought his son in to look at a car. Even though the car they wanted had sold the day before, Scott was honest, apologetic, and genuinely interested in helping them find the right fit—even if it wasn’t something currently on the lot. It’s clear that people come back because of how they’re treated.
Overall, Scott and Mill Street Auto have shown professionalism, integrity, and a level of customer care that stands out in every way. I’m still in the process of finding the right car, but I can confidently say that this is a dealership—and a salesperson—I trust.
Highly recommended.”
“The people in the office and the shop are very kind. I had a problem with paperwork and they went above and beyond to help me get my car out of the lot. Also when my car was getting towed they actually came pretty quickly usually I've had other tow companies take 30+ minutes.”
8AM - 4:30PM
42 King Spring Rd, Windsor Locks
Towing
“If your looking for a truthful review about Governor’s Auto Body please read!
I have been in multiple accidents over the years in my little civic. Most recently I was rear ended. Many people like myself have had absolute terrible experiences with OTHER local body shops (all with over 4 stars). After a previous repair job went terribly wrong I was very worried about using an insurance recommended body shop. I found Governor’s auto body through the estimation process which for my insurance had to be done with a preferred provider no matter who is doing the repair.
It is here that I met Carl. I expressed my fear with using non Honda dealerships and how my last repair went wrong. As we talked and he did the estimate he was super professional and was extremely transparent. He walked me though all the damage and all the places where he suspected hidden damage. He even told me how to handle the insurance issue with the dealership since they are not a preferred shop. He took the time to get all the information and take photos and even showed me the 3D model of my car and how he was plugging in the damage to generate the estimate. I was able to ask questions about the damage and we ended up talking a little bit about my cars design. (I’m an engineer it’s what we do) I left estimate in hand and knew immediately I was going to use this shop.
Carl was fully transparent on the time line and when I dropped my car off I got updates on the damage and the repair process every few days. When it was ready, we went through all the repairs and I got to see photos of the repair in progress. (I would like to note that they only work on a few cars at a time. They don’t squeeze cars in and rush cars unlike other places). I took time looking over my car and all the panels and clips, and let me tell you it was solid. This was the first time I have EVER gotten my car back from a repair and not found an issue with it (even at dealerships). I even got to meet the guy to did the majority of the work.
Overall I can’t recommend this shop enough. Not only did I get listened to (most shops talk down to me) but the repair got done to my expectations.
It has been a few months since the repair and I have included before and after photos. Don’t mind the dirty car.
Thank you Carl!”
9AM - 4PM
209 Walnut St, Hartford
Towing
“One of my drivers got broken down at I-84 and Police called Capital Towing. What I can say is they impressed me with fast response and unlike any other towing, their dispatcher Mark was very polite and kind. He even agreed to tow it to the shop that we pointed at. The price was fair and not too much high considering the situation that they were called into. Overall, first time having great experience with the towing services thanks to Mark!”
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“Above and beyond service! My check engine light came on before work this morning, they were able to fit me in today AND drove me to work! Got everything fixed up, good communication, and I picked my car up after work. They even filled the air in my tires (not part of the original issue). Super happy and will be using them again for future issues as needed.”