Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or arrange delivery. Many reviews highlight excellent and friendly service from employees who are patient, kind, honest, and professional. Specific experiences mention seamless help setting up new phones, honest discussions about plan options, and employees staying late to assist. One manager is noted for providing a discount and extra items during a promotion, and for handling a busy store without making customers feel rushed. However, other reviews report serious problems. Some customers state that employees make false claims about purchases and packages, then fail to take accountability or make things right when issues are raised, even for long-term loyal consumers. The store is described as very busy, with a potential wait for service. Overall, experiences at this Verizon location vary significantly, with some customers receiving outstanding service while others encounter significant dissatisfaction.
Xavier was very professional and helping us with my business plan.
January 2026
Alex helped me and walked me through all the details with my device. Thank you so much.
January 2026
Alex provided excellent customer service. He’s very knowledgeable about Verizon and its products.Alex was very friendly and information given was helpful.
