Ann Taylor offers women a wardrobe of possibilities with versatile style options for big days and every day, including tops, sweaters, pants, denim, dresses, skirts, suits, shoes, accessories, and cashmere. Customer experiences vary. Some report an amazing experience with helpful and patient sales associates who assist in finding perfect fits, help order items, and make customers feel amazing. The store is noted as organized. However, other reviews cite poor customer service, with sales personnel described as ignoring customers or lacking common courtesy, which discourages shopping.
Good store but needs to have chairs for partners to sit.
February 2024
First time in the store and had an amazing experience. The store sales associate helped me find what I needed and made me feeling amazing in what I tried on. The store was organized and if there was something I wanted but not in my size the associate helped me order it to be delivered to my home. Love Ann Taylor and will... read full comment
September 2023
I had an amazing experience! Afshan helped me find the perfect fitting suits for law school. The staff are incredibly patient and understanding. Thank you for your help!
